A case lesson on applying team learning in a cross-cultural workplace

Phoewhawm, Ravee; Yossuck, Pradtana; Kaewthip, Somkid; Ek-Iem, Bongkochmas

doi:10.1504/ijil.2013.050581

Cited by 2 publications

(2 citation statements)

References 17 publications

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“…Burapharat (2009) illustrates, “Knowledge exchange, Thai style, needs both supportive personal relationships and a supportive environment to create an informal atmosphere in which people feel comfortable enough to share their knowledge and experiences” (p. 666). Furthermore, research shows that team learning is different in the Thai context compared to other non-Thai contexts given its unique cultural value dimensions (Phoewhawm et al , 2013).…”

Section: Literature Reviewmentioning

confidence: 99%

Workplace learning and information exchange among gig workers: crowdsourcing and the social media advantage

Aroonsri,

Crocco

2023

JWL

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Purpose The purpose of this study is to understand the scope and nature of information sharing as a form of workplace learning among gig workers. Design/methodology/approach Data were collected from public social media communities of gig workers in Thailand. In total, 338 posts and 3,022 comments on the posts were analyzed (data corpus N = 3,360). Thailand was selected for the context of this study given its high level of social media penetration, a high percentage of digital service consumption of internet users and the prevalence of app-based gig workers. This study used thematic analysis using inductive and semantic coding to generate themes. Findings Findings showed two overarching themes of information sharing, which included on-the-job experience and inquiries. One surprising finding was the extent to which gig workers used social media to help others even when it potentially undermined their success. Research limitations/implications This study adds evidence to the role of information sharing in workplace learning and illustrates how gig workers who do not have access to traditional training and learning opportunities use social media communities to fill this need. Originality/value Given the surge of digitalization and internet infrastructure leading to the rise of gig work worldwide, this study provides a closer look at how gig workers are using social media communities to facilitate workplace learning and support one another amid otherwise difficult and insecure working conditions. It also discusses the role that culture plays in facilitating a cooperative rather than a competitive environment among drivers.

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Section: Literature Reviewmentioning

confidence: 99%

Workplace learning and information exchange among gig workers: crowdsourcing and the social media advantage

Aroonsri,

Crocco

2023

JWL

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“…It can be difficult for front-line intrapreneurs to find support among colleagues for their renewal activities (Phoewhawm et al, 2013). In order to find support, intrapreneurs tend to work in cross-functional teams based on a systematic process and use advanced support tools as computer-aided design, work aids, or prototypes (Bamber et al, 2002).…”

Section: The Relationship Between Self-renewal Studies Projects and mentioning

confidence: 99%

Exploring the relationship between flagship platform projects and intrapreneurial self-renewal activities: Managing intrapreneurial equivocality

Burström

Wilson

2015

Journal of Engineering and Technology Management

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A case lesson on applying team learning in a cross-cultural workplace

Cited by 2 publications

References 17 publications

Workplace learning and information exchange among gig workers: crowdsourcing and the social media advantage

Workplace learning and information exchange among gig workers: crowdsourcing and the social media advantage

Exploring the relationship between flagship platform projects and intrapreneurial self-renewal activities: Managing intrapreneurial equivocality

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