A case study: the evolution of a “facilitator model” liaison program in an academic medical library

Development of the research lifecycle model for library services

“…These programs include activities such as data curation and management [7], open access and scholarly communication [8,9], and outreach via office hours [10], web conferencing [11], or membership in subject societies [12]. There are also papers discussing the use of nonlibrarians as liaisons, including students [13] and library staff [14]. Each of these ideas has been evaluated and/or piloted by the UNC-CH Health Sciences Library in the past.…”

Leveraging Technology and Staffing in Developing a New Liaison Program

“…4 Alternatively, some programs focus liaison efforts on facilitating communication between faculty and the library, with most reference or instructional needs being referred to other librarians. 5 From a program standpoint, it is common to provide liaison services to all the departments and other units the library is responsible for serving. 6-8…”