A Cloud-based Framework for Quality Assurance and Enhancement as a Service (QAEaaS) for Universities with Blended Learning Approach

Abstract

The dynamic and multi-dimensional quality assurance process for Saudi higher education institutes under the National Commission for Academic Accreditation and Assessment (NCAAA) demands an integrated framework for management and support of internal quality reviews and evidence-based self -studies in a cost-effective way. Due to cross-institutional involvement, quality assurance compliance with NCAAA standards is even more challenging for institutes offering courses with blended learning paradigm in multiple campuses. This papers proposes a Cloud-based framework to realize Quality Assurance and Enhancement as a Service (QAEaaS) to facilitate the internal quality reviews by providing efficient data management and effective communication for different stakeholders. Architecture of the proposed framework is described with respective features to cope with the identified quality assurance challenges and issues faced by the Saudi higher education institutes.