A Comparative Study on Online Advice-Seeking Strategies between Malaysian and Australian Women

Pung, Wun Chiew; Ho, Ai Ping

doi:10.17576/gema-2022-2201-13

Cited by 2 publications

(6 citation statements)

References 38 publications

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“…It was also observed that some patients used more than one type of WH question, and they sometimes used yes/no questions with them. This finding is in line with Kouper’s (2010) study, which showed that one message often contains several questions and supports the findings of Pung (2017) . Another thing to note is that doctors sometimes do not respond to yes/no questions with yes/no answers, as they also use clarifications.…”

Section: Discussionsupporting

confidence: 90%

“…Several studies have been conducted to investigate the speech act of giving health advice in different contexts, including radio advice programs ( DeCapua and Dunham, 1993 ), TV health programs ( Ahmed and Ahmed, 2019 ), Twitter ( El-Dakhs, 2021 ), and online forums ( Morrow, 2006 ; Kouper, 2010 ; Locher, 2013 ; Pung, 2017 ; Bates, 2021 ). For example, in the context of radio advice programs, DeCapua and Dunham (1993) examined the patterns in American English used by speakers (adults) when requesting and giving advice.…”

Section: Literature Reviewmentioning

confidence: 99%

“…In an online forum among Malaysian women, Pung (2017) examined advice-seeking and advice-giving strategies and the influence of their culture. The results showed that the most frequently used strategies for advice-seeking were question-asking, followed by problem description, whereas an explicit request for advice was the least preferred strategy.…”

Section: Literature Reviewmentioning

confidence: 99%

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Advice-seeking and advice-giving in Arabic computer-mediated communication in the medical context

Al-Mutairi,

Mahzari

2023

Front. Psychol.

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The current study aims to examine the discourse patterns and strategies of advice-seeking and advice-giving through Arabic computer-mediated communication (CMC) in the medical context. The contribution of this study lies in examining and analyzing the discourse patterns of CMC between patients and doctors in Arabic, how these patterns help doctors understand the advice sought and inquiries made by their patients, and how they help patients understand the comments made by their doctors on their inquiries. The data consist of 300 messages categorized into 150 advice-seeking (postings) and 150 advice-response (replies) messages. They were manually collected from a public medical website by copying and pasting them into an Excel spreadsheet for coding and statistical analyses. Two models were used to analyze the speech acts of advice. Morrow’s model was used for advice-seeking, while Hinkel’s taxonomy was used for advice responses, after some modifications were made to both models. The findings revealed that advice-seeking and advice-response messages had three parts: opening, middle, and closing. The study revealed that both patients and doctors used the opening and closing parts occasionally, unlike the middle part, which was used more often. For advice-seeking, describing the medical problem was the most frequent strategy used by patients when they asked for advice, followed by yes/no questions. These types of strategies were used in advice-seeking more frequently than others. Additionally, it was found that asking yes/no questions and describing the medical problem was the most frequent compound strategy used by patients seeking advice. However, for advice responses, the results revealed that giving clarification/information was the most frequent strategy used by doctors, followed by direct advice. When compared with other types, these two types were used frequently in the advice responses. The results also demonstrated that giving clarification/information and direct advice was the most frequent compound strategy used by doctors in advice responses.

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Section: Discussionsupporting

confidence: 90%

Section: Literature Reviewmentioning

confidence: 99%

Section: Literature Reviewmentioning

confidence: 99%

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Advice-seeking and advice-giving in Arabic computer-mediated communication in the medical context

Al-Mutairi,

Mahzari

2023

Front. Psychol.

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“…Studies of online advice are increasingly common, covering issues as diverse as legal matters [25], health conditions [26], or job-seeking [27], as well as information on animal welfare such as searches for specific diseases of pets [28]. Research methods include broad internet searches [26], studies of exchanges on social media pages or in online forums [29], and experimental designs [27,30]. There is evidence of cultural differences in how people search for or ask questions on social media [29], as well as varying willingness to act on advice based on the nature of that advice or its source [31].…”

Section: Introductionmentioning

confidence: 99%

“…Research methods include broad internet searches [26], studies of exchanges on social media pages or in online forums [29], and experimental designs [27,30]. There is evidence of cultural differences in how people search for or ask questions on social media [29], as well as varying willingness to act on advice based on the nature of that advice or its source [31]. Therefore, it is important to document the source of the advice, its nature, and any evidence of cultural or regional influence.…”

Section: Introductionmentioning

confidence: 99%

Piloting an International Comparison of Readily Accessible Online English Language Advice Surrounding Responsible Cat Ownership

Dalais,

Calver,

Farnworth

2023

Animals

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Cats are popular companion animals globally. While the general academic definition of responsible cat ownership is agreed upon, committing to responsible cat ownership is multifaceted, often reflecting regional priorities and values. Utilising a virtual private network (VPN), an English-language online search for ‘responsible cat ownership’ was applied from major cities in 10 different nations, accounting for five different geographic regions and nine different geographic sub-regions. Data were extracted from the first 20 webpages of each search and included author affiliation, country of webpage origin, and all recommendations towards responsible cat ownership. Searches identified 58 different webpages, 142 duplicate results, and 16 different recommendations. Both before (60.5%) and after (58.6%) duplicate exclusion, irrespective of region, most webpages originated from Australia, so recommendations may lack local nuance in other countries. Similarly, local government webpages were the most common author affiliation both before (35.5%) and after (37.9%) duplicate exclusion—moreover, most Australian webpages were authored by local government (55.9%). More than half of all webpages recommended registration and microchipping (65.5%), desexing (65.5%), and containment (60.3%), probably due to the predominance of local government and Australian webpages online—reflecting Australia’s strong legislative stance. Both Australia and New Zealand showed majority recommendations for containment but not for environmental and behavioural enrichment in households. This may be partially explained by the significantly higher agreement in Australia and New Zealand that cats threaten valued wildlife in cities, towns, and rural areas. Unlike the Oceanian nations, other countries clearly recommended improved understanding and provision for cat needs, but with little evidence of support for containment. Thus, divergent welfare considerations inform major webpages associated with attitudes towards cat ownership internationally. Encouraging containment, a responsible cat ownership practice with benefits for cats and wildlife, may be more likely to succeed outside Oceania if cat welfare is emphasised instead of wildlife protection. Within Oceania, more attention could be given to enhancing the well-being of contained cats.

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A Comparative Study on Online Advice-Seeking Strategies between Malaysian and Australian Women

Cited by 2 publications

References 38 publications

Advice-seeking and advice-giving in Arabic computer-mediated communication in the medical context

Advice-seeking and advice-giving in Arabic computer-mediated communication in the medical context

Piloting an International Comparison of Readily Accessible Online English Language Advice Surrounding Responsible Cat Ownership

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