A Competence Framework for Open Educational Resources: The Case of the Public Sector

Voß, Franziska L. V.; Fries, Thomas de; Möbs, Sabine; Pawlowski, Jan Μ.; Raffl, Celina; Stoffregen, Julia

doi:10.1007/978-3-319-95522-3_8

Cited by 6 publications

(5 citation statements)

References 11 publications

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“…Sometimes, this learning process could be formal, and it is given as part of a specific course or program within the organization (Zheng, 2013;Meijer & Thaens, 2013;Kavanaugh et al, 2012). It can also be part of an informal learning process pursued by the individual or group that coordinates social media activities within the public organization (Voß et al, 2018;Galanis et al, 2016). In any case, social media is in constant development, which probably requires a mixture of both perspectives.…”

Section: Trainingmentioning

confidence: 99%

Organizational models for social media institutionalization: An exploratory analysis of Dutch local governments

Villodre

Criado

Meijer

et al. 2021

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Social media institutionalization in public administrations has been conceptualized as the final stage of the adoption process. However, an understanding of organizational models for social media institutionalization in public administration is lacking. This exploratory study of Dutch local governments contributes to the literature by identifying how governments organize social media institutionalization. Drawing on an original questionnaire on social media adoption, two advanced cases were selected based on their high level of social media institutionalization: Utrecht and Eindhoven. For each case, in-depth semi structured interviews were carried out aiming at detecting institutionalization patterns. Our study highlights that, in contrast with the literature on stages of technological maturity, social media institutionalization shows two different organizational models: a centralized model, based on trust, with highly structured and formalized policy guides, low experimentation, formal training and evaluation supported by standardized reports; and a distributed model, based on control, with simple guiding principles, higher levels of experimentation, training build on a “learn by doing” basis, and individual evaluation mechanisms. These results enrich current academic understanding of social media institutionalization and may guide public officials involved in social media institutionalization practices.

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Section: Trainingmentioning

confidence: 99%

Organizational models for social media institutionalization: An exploratory analysis of Dutch local governments

Villodre

Criado

Meijer

et al. 2021

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“…Moreover, bias in favor of a particular culture can also occur due to the cultural background of the system's developer [10]. To address this issue, through the OER authors project, we learned that the system designer could focus on the targeted user's current digital competence and skill [32,33,40]. Finding balance between the challenge and the collaborator's skills can lead to experiential flow [32].…”

Section: Lack Of Trainingmentioning

confidence: 99%

“…Finding balance between the challenge and the collaborator's skills can lead to experiential flow [32]. It is also possible to reduce the complexity of the technology by training people on digital collaboration [40] in an intergenerational context. In addition, to overcome a lack of training, providing digital or online guides in the form of videos or images can help avoid misunderstandings caused by the diversity in language and culture [33].…”

Section: Lack Of Trainingmentioning

confidence: 99%

Why Does Cultural Diversity Foster Technology-enabled Intergenerational Collaboration?

Nurhas

Aditya

Geisler

et al. 2019

Procedia Computer Science

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Globalization and information technology enable people to join the movement of global citizenship and work without borders. However, different type of barriers existed that could affect collaboration in today's work environment, in which different generations are involved. Although researchers have identified several technical barriers to intergenerational collaboration (iGOAL), the influence of cultural diversity on iGOAL has rarely been studied. Therefore, using a quantitative study approach, this paper investigates the impact of differences in cultural background on perceived technical and operational barriers to iGOAL. Our study reveals six barriers to IGC that are perceived differently by culturally diverse people (CDP) and non-CDP. Furthermore, CDP can foster IGC because CDP consider the barriers to be of less of a reason to avoid working with different generations than do non-CDP.

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“…Reusing and adapting OER can significantly reduce these costs. Additionally, increasing openness in public administration can facilitate the open access of citizens and businesses to public administration resources, as well as collaboration and co-creation towards improving these resources (Voß et al, 2018). Finally, openness can leverage transparency in the public sector, thus leading to improvements in the regulation and accountability of public administration processes and employees (Maier-Rabler & Huber, 2011).…”

Section: Introductionmentioning

confidence: 99%

Open educational resources in public administration: a case study in Greece

Mikroyannidis

Papastilianou²

2021

Open Learning: The Journal of Open, Distance and e-Learning

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The use of Open Educational Resources (OER) for training in public administration has yet to see a wide adoption globally, mostly due to challenges related to the discovery and reuse of high-quality OER for training purposes. These challenges, combined with the general lack of openness in the public sector, have greatly impacted the penetration of OER in public administration. This paper presents a case study on the use of OER for expanding and enhancing curricular and resource sharing in public administration in Greece. Within this case study, an OER authoring and sharing platform was introduced to the Greek public sector, employing crowdsourcing methods for supporting trainers and trainees in authoring, sharing, reusing and remixing OER. The paper presents the deployment of this platform and the use of OER in the context of training programmes in the Greek public sector and reports on the lessons learned and the impact on public administration. The results of the case study showed that the use of OER was very positively received by civil servants, with a remarkable response, through active participation and engagement that led to the enhancement of existing OER and the co-creation of new ones for public administration.

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A Competence Framework for Open Educational Resources: The Case of the Public Sector

Cited by 6 publications

References 11 publications

Organizational models for social media institutionalization: An exploratory analysis of Dutch local governments

Organizational models for social media institutionalization: An exploratory analysis of Dutch local governments

Why Does Cultural Diversity Foster Technology-enabled Intergenerational Collaboration?

Open educational resources in public administration: a case study in Greece

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