2022
DOI: 10.1016/j.techfore.2021.121300
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A composite indicator index as a proxy for measuring the quality of water supply as perceived by users for urban water services

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Cited by 7 publications
(2 citation statements)
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References 126 publications
(163 reference statements)
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“…Several authors integrate the use of DEA with MCDA methods (cf., e.g., Olanrewaju et al 2013;Shakouri et al 2014;Gouveia et al 2021;Wang and Dang 2021;Rivero Gutiérrez et al 2022;Antonio et al 2022) by exploiting their similarities in formulation (Stewart 1996). Hatefi and Torabi (2010), e.g., propose the construction of a CI through an MCDA-DEA approach in which the entities are evaluated through a series of common weights.…”
Section: Theoretical Backgroundmentioning
confidence: 99%
“…Several authors integrate the use of DEA with MCDA methods (cf., e.g., Olanrewaju et al 2013;Shakouri et al 2014;Gouveia et al 2021;Wang and Dang 2021;Rivero Gutiérrez et al 2022;Antonio et al 2022) by exploiting their similarities in formulation (Stewart 1996). Hatefi and Torabi (2010), e.g., propose the construction of a CI through an MCDA-DEA approach in which the entities are evaluated through a series of common weights.…”
Section: Theoretical Backgroundmentioning
confidence: 99%
“…KPIs and CIs are used to discuss the state of water and environmental sustainability at academic and organizational levels. CI was utilized in assessment and benchmarking the environmental performance of companies based on water supply, wastewater collection, and solid waste management (Mergoni, D'Inverno, & Carosi, 2022) and to measure the quality of water supply including six aspects of network quality, water quality, water price, complaints, obstacles created by network upgrade, and service continuity(José Antonio, Vicent, & Ramón, 2022). In addition, comparing the sustainability of four wastewater management options with a CI including total annual costs, carbon emission intensity, eutrophication, and flexibility was developed by applying the analytic hierarchy process (AHP) method (Sun et al, 2020).…”
Section: Introductionmentioning
confidence: 99%