A Comprehensive Framework Approach using Content, Context, Process Views to Combine Methods from Operations Research for IT Assessments

Bernroider, EdwardW. N.; Koch, Stefan; Stix, Volker

doi:10.1080/10580530.2013.739896

Cited by 14 publications

(9 citation statements)

References 55 publications

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“…The selected group of methods is believed to give a good overview of prominent and inclusive MCDS methods, in particular covering the MCDS methods mostly used in Austria, which hosts our target population [e.g. 44,45]. In addition to their widespread global recognition, all of these methods have in common that they have been successfully implemented and made available by means of computer software [46], which is fostering acceptance in the practical field [39,47].…”

Section: Selection Of Methodsmentioning

confidence: 99%

Dissemination and Impact of Multi-criteria Decision Support Methods for IT Project Evaluation

Bernroider

Obwegeser

Stix

2014

2014 47th Hawaii International Conference on System Sciences

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The aim of this paper is to demonstrate whether knowing or applying selected multi-criteria decision support (MCDS) methods make decisions more effective or efficient in the context of IT project proposals. Results from a nationwide empirical survey conducted in Austria (N = 114) show a method diffusion -infusion gap. In other words, many organizations are aware of MCDS methods but do not apply these methods in IT evaluation practice. We show that knowing or using MCDS methods increases decision effectiveness, but not impacts time to decision. The study has implications for practice and research. Particularly, it calls for more attention to determine factors that increase acceptance of MCDS methods in decision making practice.

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Section: Selection Of Methodsmentioning

confidence: 99%

Dissemination and Impact of Multi-criteria Decision Support Methods for IT Project Evaluation

Bernroider

Obwegeser

Stix

2014

2014 47th Hawaii International Conference on System Sciences

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“…In the past, CIATs were commonly used, but new evaluation methods and techniques have now been developed. More advanced financial analysis options have been recommended in the literature (Yu et al, 2005;Patton and Shechet, 2007;Liesiö et al, 2007;Peffers and Dos Santos, 2013), while other authors (Renkema and Berghout, 1997;Irani and Love, 2008;Milis and Mercken, 2004;Bernroider et al, 2013) have presented inclusive lists of investment appraisal approaches used in justifying capital investment in IS. These include a number of common ex-ante evaluation methods (Love et al, 2005), which are listed in Table 3.…”

Section: It/is Investment Project Selection Methodologiesmentioning

confidence: 99%

Approaching information system evaluation methodology and techniques: a comprehensive review

Zeglat

Ababneh

Shrafat

2017

IJBIS

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This paper advances our knowledge of information systems (IS) by drawing ideas and insights from IT/IS evaluation. The emergence and increasing pressure to invest in new IS architecture and infrastructures has become a high priority issue within organisations, and largely influenced by the need to deliver better value products and service through robust and responsive supply chains. With this in mind, business managers are seeking to use appropriate methods and techniques to appraise and justify the financial contribution of IS at strategic, operational and tactical levels. Thus, comprehensive but understandable methodologies are needed to solve the complicated project justification problems arising from the complexity of new technologies. Notwithstanding, a wide body of literature has emerged that sheds light on various methods for evaluating the cost and benefits of IT/IS investment, ranging from simple to very complex techniques. This paper sets out to provide a review of this literature in order to lend insights into our understanding of the plethora of reported research in the literature that has propagated investment justification and benefits management models and frameworks. We show that the IT/IS evaluation literature contributes significantly to scholarship on the IS.

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“…An important element of cyber-security is to protect an entity based on given security objectives against risks in the cyber-environment. Multi-dimensional framework approaches can be used to assess and control levels of performance [7], in particular in relation to cyber-security [8]. The strategic and measurement focus of this study made us consider balanced scorecards (BSCs) approaches, which offer a systematic analysis linking strategy with a set of measures [9][10][11].…”

Section: Introductionmentioning

confidence: 99%

Towards a General Information Security Management Assessment Framework to Compare Cyber-Security of Critical Infrastructure Organizations

Bernroider¹,

Margiol²,

Taudes³

2016

Lecture Notes in Business Information Processing

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Part 3: Security and Privacy IssuesInternational audienceThis paper describes the development of an information security framework that aims to comparatively assess the quality of management processes in the context of cyber-security of organizations operating within critical infrastructure sectors. A design science approach was applied to establish a framework artifact that consists of the four dimensions “Security Ambition”, “Security Process”, “Resilience” and “Business Value”. These dimensions were related to the balanced scorecard concept and information security literature. The framework includes metrics, measurement approaches and aggregation methods. In its adapted form, our framework enables a systematic compilation of information security, and seeks to display the security situation of a focal firm against the desired future states, industry benchmarks, and allows for an investigation of interdependencies. The design science research process included workshops, cyclic refinements of the instrument, pretests and the framework evaluation within 30 critical infrastructure organizations. The framework was found to be particularly useful as learning and benchmarking tool capable of highlighting weaknesses, strengths, and gaps in relation to standards

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A Comprehensive Framework Approach using Content, Context, Process Views to Combine Methods from Operations Research for IT Assessments

Cited by 14 publications

References 55 publications

Dissemination and Impact of Multi-criteria Decision Support Methods for IT Project Evaluation

Dissemination and Impact of Multi-criteria Decision Support Methods for IT Project Evaluation

Approaching information system evaluation methodology and techniques: a comprehensive review

Towards a General Information Security Management Assessment Framework to Compare Cyber-Security of Critical Infrastructure Organizations

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