“…Customer's recognition of the enterprise and satisfaction with products and services [32][33][34]36,38,39,43,46] Rate of customer complaint Customers are not satisfied with the product quality or service of the enterprise [17,33,37,39] Speed of response Respond quickly to unknown market demands [17,34,40] Market share Share of supply chain end products in the market [32,35,38] Business process Rate of sale of marketed goods Production and marketing operation in a certain period of time [32,39] Rate of product qualification Product quality level [32,[34][35][36][37][38] Production flexibility Production flexibility, that is, the elasticity of the production capacity of the supply chain, can react quickly according to the market demand [18,19,36,39] Information communication ability Internal information sharing [17,35,39] Logistics capability Transportation of raw materials, storage and distribution of finished products, collaborative production and procurement, intelligent replenishment, etc. [17,19,34,35,39] Innovation and development…”