A comprehensive methodology for establishing and sustaining government chief information officer function

Abstract

The Government Chief Information Officer (GCIO) function is an international best practice for successful adoption of Information and Communication Technology (ICT) within and across government organizations, for managing the impact of ICT on government and its partners, and for maximizing the benefits produced by ICT-enabled public governance to citizens. However, many governments around the world, particularly at the local level and in developing countries, lack the capacity, tools and insight required to establish GCIO functions to fit their institutional environment and address local needs, and others had to employ a mix of top-down design, bottom-up growth and trial-and-error. To assist governments in this task, and to fill existing research-policy gap, this paper presents a comprehensive but practical methodology for establishing and sustaining the GCIO function, strongly relying on government-academia collaboration, and presents the validation of this methodology through a national GCIO development project in Colombia (GCIO.CO). The main contribution of this paper is the presentation of a policy-level tool for systematic development of GCIO functions to match local conditions, including project-level implementation framework enabled by government-academia partnership.

Current and Expected Roles and Capabilities of CIOs for the Innovation and Adoption of New Technology

“…The role of the CIO is missing in many public organizations [10]. The role was introduced to give stewardship over the information assets [8].…”

Evaluating the development of Smart communities: a public value perspective

“…Additionally, in regards to the implementation aim, the sustainable development goal proposed framework may reach the Global Partnership for Sustainable Development. Which, include central government and local government authorities, the private sector, civil society as well as academia (Estevez & Janowski, 2014). Also, the proposed framework mainly focus on central planning and regulation progress review and completed by volunteer through the High-Level Political Forum on Sustainable Development (HLPF) (Shettima, 2016;Feldman, 2014a,).…”

“…However, the response is that the current literature regarding this linking is highly neglected . Thus, the author evaluated below the most relevant literature between public governance focusing on central and local government authorities and SDGs through the lens of public value (Casey, 2015;Estevez & Janowski, 2014). It is greatly important to identify the significant information sharing between the government authorities and other institutions to the sustainable development plan (Holm, Wandschneider, Felsot, & Msilimba, 2016).…”

“…Thus, the authors addressed a suitable approach in order to express inter-disciplinary research issues in this domain, by focusing on public value as a lens to evaluate and then apply some of the sustainable development principles (Chaney, 2014). Moreover, such services transformation will support developing smart communities through citizen participation and governance (Estevez & Janowski, 2014).…”