2020
DOI: 10.5860/crl.81.3.570
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A Comprehensive Primer to Library Learning Analytics Practices, Initiatives, and Privacy Issues

Abstract: Universities are pursuing learning analytics practices to improve returns from their investments, develop behavioral and academic interventions to improve student success, and address political and financial pressures. Academic libraries are additionally undertaking learning analytics to demonstrate value to stakeholders, assess learning gains from instruction, and analyze student-library usage, et cetera. The adoption of these techniques leads to many professional ethics issues and practical concerns related … Show more

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Cited by 21 publications
(23 citation statements)
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“…Students are willing to share data related to their academic performance, but they are not inclined to share nonacademic data, such as their personal information and data trails regarding on‐ and offline behaviors (datapoints LA proponents find immensely valuable) (Ifenthaler & Schumacher, ). Other research on student privacy perceptions signals that students are able to parse data and information flows to make specific privacy arguments regarding access, control, and informed consent (Jones et al, ). The problem is that students have few legal options and few (if any) technical tools to control representative data and how their university uses such data (Zeide, ).…”
Section: Student Perceptions and Moral Questionsmentioning
confidence: 99%
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“…Students are willing to share data related to their academic performance, but they are not inclined to share nonacademic data, such as their personal information and data trails regarding on‐ and offline behaviors (datapoints LA proponents find immensely valuable) (Ifenthaler & Schumacher, ). Other research on student privacy perceptions signals that students are able to parse data and information flows to make specific privacy arguments regarding access, control, and informed consent (Jones et al, ). The problem is that students have few legal options and few (if any) technical tools to control representative data and how their university uses such data (Zeide, ).…”
Section: Student Perceptions and Moral Questionsmentioning
confidence: 99%
“…Students will become more aware of LA practices and the potential harm as they become more common in the educational experience, but if HEIs remain silent about their data practices, it is plausible that students will change their actions to game the data analytics system or chill their behavior out of fear. Student perceptions research suggests that individuals are already changing their behaviors or are will willing do so in response to knowledge of LA and other data‐mining practices (Jones et al, ). If students choose to suppress their educational and personal interests, then LA will effectively limit intellectual freedom and conflict with higher education's larger mission to develop an educated, free‐thinking citizenry.…”
Section: Higher Education Institutions As Information Fiduciariesmentioning
confidence: 99%
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“…The points made by IFLA ( 2019) reflect continuity in debates about AI from previous ethical dilemmas in the profession. Another pre-existing debate that could help us grasp the dimensions of ethical issues of AI in information work is that around learning analytics, which are data about learning behaviours including library use (Jones and Salo, 2017;Jones et al, 2020). Since AI is based on data many of the same challenges exist with AI, at least in an educational setting.…”
Section: Lis Specific Ethics Issues Already Debatedmentioning
confidence: 99%
“…It might also reflect library professional concerns about the ethical implications of using the technologies in terms of privacy, consent and (in the case of nudging) human agency. These raise serious questions that have been mostly fully explored to date in the literature on learning analytics (Jones et al, 2020). Such ethical issues are not the only barrier to the smart campus: other significant obstacles are legacy systems, interoperability between systems, skills shortages, and organisational culture issues.…”
Section: Co-design With Studentsmentioning
confidence: 99%