“…Many authors have deplored the confusion that surrounds the definition of leadership (Alvesson & Spicer, 2011;Barker, 1997;Miller & Sardais, 2011;Yukl, 1989) Within the literature on professional service firms the term leadership rarely appears but, when it does, it is often used interchangeably with, or in place of, various other terms including: strategic management (Løwendahl, 2005); administration (Mintzberg, 1989); decision making (Morris, Greenwood, & Fairclough, 2010); and entrepreneurship (Strannegård, 2012). For example, the title of Mintzberg's (1998) article, "Covert leadership: Notes on managing professionals" (emphasis added) exemplifies a terminological ambiguity concerning the concepts of leadership and management which is often present within professional service firms themselves.…”