A Conceptual Framework for Examining Knowledge Management in Higher Education Contexts

Lee, Hae Young; Roth, Gene L.

doi:10.1002/nha3.10357

Cited by 20 publications

(9 citation statements)

References 50 publications

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Section: Discussionmentioning

confidence: 99%

“…HEIs have needed to apply business strategies and technologies to improve administrative and academic activities, create new knowledge, and change organisational structure and culture to better compete in the knowledge economy or knowledge-based society (Lee & Roth, 2009). Leadership, culture, technology, and measurement have to be addressed (Lee & Roth, 2009). Lifang and Ziling (2011) propose focus on establishing and improving hardware facilities, encouraging full participation from students and faculty, centering on knowledge sharing, and making knowledge information the core of KM.…”

Section: Discussionmentioning

confidence: 99%

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Critical quality indicators of higher education

Chen

Padró

2015

Total Quality Management & Business Excellence

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This study explores the weakest total quality management dimensions and defines the critical quality indicators for Taiwanese universities using a hybrid model using importance -performance analysis (IPA) and a fuzzy analytic hierarchy process (FAHP). IPA and FAHP are measured using the average value, while the FAHP is also measured using a five-point linguistic variable scale. Consistent with the literature, R&D, innovation, human resource, and knowledge management are weak quality dimensions requiring attention. However, different from contemporary research, leadership, the development of customers and markets, process management, and quality information regarding operations were not identified as weakest quality dimensions.

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Section: Discussionmentioning

confidence: 99%

Section: Discussionmentioning

confidence: 99%

Critical quality indicators of higher education

Chen

Padró

2015

Total Quality Management & Business Excellence

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“…In addition, it ensures that organisations can efficiently utilize knowledge to gain competitive advantages in its niche business environment [100,101]. Many studies have demonstrated that knowledge is a critical success factor required for organizations to gain a sustainable competitive advantage [102]. Over the years, the growth and value of knowledge in organizations have soared, thereby demonstrating its importance reaching sustainable competitive advantage [103,104].…”

Section: Prospects Of Kmmentioning

confidence: 99%

Evaluation of the Conceptual Theories, Elements, and Processes of Knowledge Management in Modern Day Organisations

Cletus¹

2019

HOLISTICA – Journal of Business and Public Administration

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The objective of this paper is to evaluate the conceptual theories, elements, strategies along with the prospects and challenges of knowledge management (KM). The findings indicated that KM is a complex yet important process that requires organisations to create, process, disseminate and apply of knowledge. The findings also revealed knowledge is one of the most valuable resources of any organization. Therefore, effective KM is critical to the growth, performance, and survival of organisations. Furthermore, the many definitions of KM serve as a theoretical framework and empirical basis for multidisciplinary applications and prospects for organisations. Furthermore, the proper adoption and implementation of KM provides a systematic management approach for organisations to create, store, disseminate and apply knowledge critical to organizational performance and decision-making processes. Furthermore, KM can minimize the time, operational costs and material losses during product design, lifecycle, and quality assurance. Despite its merits, KM has numerous challenges. Most notable is the lack of an acceptable definition and understanding of KM concepts and practices. This can result in poor adoption and implementation thereby affecting sustainable organisational growth and development. Therefore, the paper concludes that KM adoption and implementation is critical to organisational goals, growth and performance.

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“…Similarly, Petrides and Nguyen (2006) submit that an information sharing culture, reward system, and a culture that supports information-based decision making are key components of successful knowledge management initiatives. Also, Lee and Roth (2009) posit that one may strengthen knowledge management strategies by taking cognizance of four essential domains in the context of higher education. These domains are leadership, culture, technology, and measurement.…”

Section: Conceptual Model For Knowledge Management Practices In Univementioning

confidence: 99%

Knowledge Management in Nigerian Universities: A Conceptual Model

Ojo

2016

IJIKM

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Universities have traditionally been leaders in the field of knowledge production, research, and societal development. They are expected to be drivers of innovation, thereby contributing to the development of a learning society. The array of challenges facing universities in Nigeria and other developing countries forces one to question their levels of innovation. While knowledge management has been identified as a strategy for driving innovative processes in business organizations, there is a paucity of literature on its application in Nigerian universities. This paper, therefore, proposes a conceptual model which Nigerian universities could adopt, in order to drive innovation and performance. As the paper is conceptual in nature, a literature survey was conducted to examine the concept of knowledge management and its application in higher education institutions. Findings from the literature informed the development of a conceptual model describing ways in which universities can adopt knowledge management practices and strategies in order to drive innovation and improve performance. The conceptual model proposed in this paper could serve as a basis for empirical investigations on knowledge management processes in universities. The paper concludes that, while knowledge management has the potential for improving performance within universities, the proposed model must be subjected to empirical validation for further amendments and improvements.

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A Conceptual Framework for Examining Knowledge Management in Higher Education Contexts

Cited by 20 publications

References 50 publications

Critical quality indicators of higher education

Critical quality indicators of higher education

Evaluation of the Conceptual Theories, Elements, and Processes of Knowledge Management in Modern Day Organisations

Knowledge Management in Nigerian Universities: A Conceptual Model

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