2000
DOI: 10.1046/j.1365-2575.2000.00075.x
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A conceptual framework for understanding business processes and business process modelling

Abstract: It is increasingly common to describe organizations as sets of business processes that can be analysed and improved by approaches such as business process modelling. Successful business process modelling relies on an adequate view of the nature of business processes, but there is a surprising divergence of opinion about the nature of these processes. This paper proposes a conceptual framework to organize different views of business processes under four headings. It also aims at providing an integrated discussi… Show more

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Cited by 282 publications
(195 citation statements)
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References 48 publications
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“…The third (z) axis represents openness to innovation on a benchmarked scale from 0 (zero resistance) to 10 (maximum resistance to change) within the relevant industry sector. This is in agreement with Melão & Pidd (2000) who specifically took business change into account in their models, albeit that they were more inclined to a Business Process Reengineering context. Within this Mellor (2011) 3D space (referred to as "knowledge valley", Mellor 2014a) a peer-to-peer model was constructed where people in an organization are represented as nodes (the number of people being represented by the variable 'P', and are joined by ties.…”
Section: The Model and Approachsupporting
confidence: 85%
See 1 more Smart Citation
“…The third (z) axis represents openness to innovation on a benchmarked scale from 0 (zero resistance) to 10 (maximum resistance to change) within the relevant industry sector. This is in agreement with Melão & Pidd (2000) who specifically took business change into account in their models, albeit that they were more inclined to a Business Process Reengineering context. Within this Mellor (2011) 3D space (referred to as "knowledge valley", Mellor 2014a) a peer-to-peer model was constructed where people in an organization are represented as nodes (the number of people being represented by the variable 'P', and are joined by ties.…”
Section: The Model and Approachsupporting
confidence: 85%
“…An early theoretical framework for applying computer modelling to understanding business processes was proposed by Melão & Pidd (2000) and more particularly for business management processes by Pidd (2006). In more recent years the computer modelling of organizations has begun to make more practical advances: Yuan & McKelvey, (2004) Keyhani et al (2015) successfully used Games Theory to model entrepreneurial processes in the marketplace.…”
Section: Previous Researchmentioning
confidence: 99%
“…It emphasizes software development processes as made and enacted by people with different values, expectations and strategies, as a result of different frames of interpretation. These frames act as filters enabling people to perceive some things but ignore others (Melao and Pidd 2000). Case study is considered an appropriate empirical research method to investigate real-life contexts, such as software development processes, where control over the context is not required or possible (Yin 2003).…”
Section: Methodsmentioning
confidence: 99%
“…Such approaches can be especially helpful for understanding, communicating, and reengineering processes (Melão and Pidd 2000). For instance, the event-driven process chain (EPC) notation maps a process in terms of activities, events, and logic gates.…”
Section: Task Precedence Modelsmentioning
confidence: 99%
“…A limitation of the above methods is that they provide essentially static pictures, while processes typically involve ''complex interactions that can only be understood by unfolding behaviour through time'' (Melão and Pidd 2000). Researchers have accordingly developed computable models to study these issues using task precedence networks.…”
Section: Task Precedence Modelsmentioning
confidence: 99%