A Conceptual IS Assessment Model for Public University in Malaysia

Abstract

In the era of digital education, the role of Information System (IS) becoming critical a theme for public universities in Malaysia to embrace a change and offer an openness environment in delivering world-class education. The stakeholders require an input and a highly reliable mechanism to evaluate the success of IS solutions at post-implementation level From the context of Malaysia, previous study focus on theory of human behaviour to measure the acceptance of the solutions, and relatively few attempts to evaluate IS solutions based on the most relevant IS quality factors from the public university's perspective. Nonetheless, the measurement mechanism is still vague and subjective from the context of public Malaysian university. The aim of the research is to fill the void by proposing a generic model to measure IS success for public university in Malaysia.