A Conceptual Model of Inclusive Technology for Information Access by the Rural Sector

Pitula, Kristina; Radhakrishnan, T.

doi:10.1007/978-3-540-73279-2_28

Cited by 8 publications

(6 citation statements)

References 4 publications

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“…Table I summarises different dimensions of learning for a viable and sustainable solution that were mediated through the socio-technical prototypes in the context of underprivileged communities.The analysis confirms results of other similar sector project deploying ICT that emphasise participation [7]. The importance of relating the development to a wider context, the need to involve the intended users in order to co-develop the social context together with the technical design, and the intrinsically iterative and evolutionary process [8,9,10] are key success parameters.…”

Section: Software Engineering Findings and Insightssupporting

confidence: 75%

Developing E-Banking Services for Rural India: Making Use of Socio-Technical Prototypes

Dittrich

Vaidyanathan

Gonsalves

et al. 2017

2017 IEEE/ACM 39th International Conference on Software Engineering Companion (ICSE-C)

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Information and Communication Technology (ICT) is one of the key enablers for including underserved communities in economic and societal development across the world. Our research analyzes several banking service projects developing technical solutions for rural India. This poster presents an experience report based on systematic debriefing of involved project leaders and initiators, triangulated with additional documentation. The concept of Socio-Technical Prototype is developed and used to show how to mitigate the challenges of ICT based banking service provision for socially constrained communities. The concept of Socio-Technical Prototype extends the notion of prototypes, as it implies a full functioning implementation of the service including all relevant stakeholders. in order to not only prototype end-user functionality but also the interaction of the solution with the specific social, technical and physical environment. The implications for software engineering in the development of such large-scale prototypes and pilots are outlined.

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Section: Software Engineering Findings and Insightssupporting

confidence: 75%

Developing E-Banking Services for Rural India: Making Use of Socio-Technical Prototypes

Dittrich

Vaidyanathan

Gonsalves

et al. 2017

2017 IEEE/ACM 39th International Conference on Software Engineering Companion (ICSE-C)

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“…There exists barrier to the use and acceptance of these technologies in rural areas. 'Inclusive technology' is defined as a technology which overcomes the barriers in using technology that are inherent within a community in order to increase the available opportunities (Pitula and Radhakrishnan, 2007). The technology should be relevant to the needs of the community and must be affordable and sustainable.…”

Section: Literature Review On Inclusive Technologymentioning

confidence: 99%

Sustaining competitive advantage in social entrepreneurship - a case study

Mohapatra

Srivastava

2012

IJLEG

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This is a study on sustainability of competitive advantage in social entrepreneurship in a developing country like India. To maintain competitive advantage, a social entrepreneur has to reduce his cost of operations while providing value propositions to all stake holders in the supply chain. By using technology, the entrepreneur can predict performance of his firm while meeting customer expectations. This makes the business model sustainable in the long term. This study, through primary study, analyses the needs of different stakeholders in a rural area in the state of Odisha, India. The study suggests a business model, where all the stakeholders are benefitted in the supply chain. The study also provides detailed ROI calculations for all the stakeholders in the value chain and also proposes a road map for implementing the model. The model can improve living conditions in rural areas and can be replicated at other states.

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“…This emphasizes the importance of providing technologies with the aim of benefiting the targeted population by meeting their requirements and needs. Digital inclusion reinforces the relevance, affordability, and sustainability of digital technologies, leading users to expand their skills and knowledge, and therefore empowering them within the Information Society (IS) (Pitula and Radhakrishnan, 2007;UN-Habitat, 2021;Kanobe et al, 2022).…”

Section: Digital Inclusion Of Vulnerable Groupsmentioning

confidence: 99%

Deployment of digital technologies in African cities: emerging issues and policy recommendations for local governments

Jieutsa,

Gbaguidi,

Nadifi

et al. 2024

Data & Policy

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The deployment of digital technologies in African cities, beyond improving service delivery, raises issues of digital inclusion, digital rights, and increasing spatial and social inequalities. As part of the African Cities Lab Summit 2023, we conducted a workshop with 20 multidisciplinary participants to explore issues related to the deployment of digital technologies in African cities. This research is a policy paper that addresses these issues and provides policy recommendations for local governments. It emphasizes the importance of inclusive digital infrastructure, regulations safeguarding vulnerable sectors, and governance ensuring citizens’ rights in the digital transformation. Focusing on transparency, equity, and collaboration with communities, local governments play a vital role in fostering inclusive digital transformation, essential for equitable and rights-centric smart cities in Africa.

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A Conceptual Model of Inclusive Technology for Information Access by the Rural Sector

Cited by 8 publications

References 4 publications

Developing E-Banking Services for Rural India: Making Use of Socio-Technical Prototypes

Developing E-Banking Services for Rural India: Making Use of Socio-Technical Prototypes

Sustaining competitive advantage in social entrepreneurship - a case study

Deployment of digital technologies in African cities: emerging issues and policy recommendations for local governments

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