“…CT has contributed to the quality and productivity of IS function and to the larger company by providing feedback to manage and improve IS function to better fit the business needs (Benlian & Hess, 2007;Langdon, 2003). It argues that an IT-organizational relationship is not a simple linear causal one that can be identified by whether it is a technical or organizational imperative, but a dynamic evolution through organizational practices (e.g., managerial experiences) (Lee & Grover, 1999 that match external characteristics (e.g., environment) (Pfeffer & Salancik, 2003) In IS literature, several contingency antecedents (e.g., environmental [dynamism], technical [connectivity] or organizational [business knowledge of IS manager, business strategy, information intensity, size, structure, user satisfaction]) have been included in the analysis of a "fit" relationship (Benlian & Hess, 2007;Ducan, 1995;Earl, 1993;Jiang, 2003;Kearns, 2000;Kearns, 2005;Kearns & Lederer, 2004;Wang, 2001). Using these antecedents, IS research examined the problems, benefits, methodologies, and management issues of the IS planning process (Doherty, Marples, & Suhaimi, 1999;Lederer & Sethi, 1996;Ragu-Nathan, Apigian, Ragu-Nathan, & Tu, 2004;Tang & Tang, 1996;Teo & Ang, 2001).…”