A contribution to engineering data sharing in discipline spanning global environments

Anderl, Reiner; Völz, Diana; Rollmann, Thomas; Lee, Koy

doi:10.1080/15710880902921216

Cited by 5 publications

(6 citation statements)

References 4 publications

Supporting

Mentioning

Contrasting

Order By: Relevance

“…And then suddenly I felt I had no ownership of it and I felt like I had no responsibility for it and therefore no contribution to it, and because of that, you kind of work differently you know, because you don't represent it the same, your effort is not the same. (Respondent 18, code 1.2.01) Developing a shared interpretation of the design problem or a common goal has been identified as a significant factor in the success of collaborative work (Cross and Cross 1995, Adelson 1999, Anderl et al 2009). However, having too many goals, or one participant having a different goal from the rest of the participants, can result in a loss of integration and a disjointed development process that undermines any single aspect being investigated sufficiently.…”

Section: Goalsmentioning

confidence: 98%

“…However, while Crabtree et al (1997) acknowledge that a lack of procedures and systems to support project management is a significant constraining factor, they also note that often where such systems are in place, different personnel are found to use different systems which are not always well integrated. Anderl et al (2009) argue that a more integrated product development process is able to reduce significant product development costs through avoiding elaborate changes and reworking.…”

Section: Reworking and Coordinationmentioning

confidence: 98%

“…I was put into a scientific environment and I was mixing chemicals together, I've never done chemistry before, I was understanding different manufacturing processes that I'd never been taught before, so I certainly think the most difficult thing and the biggest challenge from cross-disciplinary approach to designing is understanding and educating yourself on the discipline that you are not familiar with. (Respondent 04, code 1.3.01) Different disciplines have different approaches to work as well as different ways of thinking to solve problems (Anderl et al 2009). Having these different disciplinary approaches is necessary to working through complex problems.…”

Section: Disciplinary Knowledgementioning

confidence: 99%

See 2 more Smart Citations

Professional perspectives on collaborative design work

Feast

2012

CoDesign

View full text Add to dashboard Cite

Collaboration has become more important owing to the challenges designers face to compete in fast-paced global markets. Designers need to capitalise on the strengths of different stakeholders to develop shared knowledge and practices to better deal with the complexity of problems facing society today. This study builds on research concerning social processes in design activity through exploring professional designers' perspectives on the significance of collaboration in their work. Twenty-three semi-structured in-context interviews were conducted with professional designers from 13 different professional specialisations. The interview data were analysed using a grounded theory interpretive approach. The insights developed from the analysis suggest that the development of support for collaborative design should target not only methods of solving design problems, but also informal and social interactions that bring together different stakeholders while respecting their differences. Further research in this area would enhance the effectiveness of collaboration and increase designers' ability to participate in the early stages of product development for complex problems.

show abstract

Section: Goalsmentioning

confidence: 98%

Section: Reworking and Coordinationmentioning

confidence: 98%

Section: Disciplinary Knowledgementioning

confidence: 99%

See 1 more Smart Citation

Professional perspectives on collaborative design work

Feast

2012

CoDesign

View full text Add to dashboard Cite

show abstract

“…However, considering its holistic approach, there is a lack of a comprehensive understanding about which are the main multidisciplinary perspectives that inform service design and which contributions they bring. The lack of this understanding hinders the dialog and shared ground among service designers coming from different backgrounds, risking for researchers and practitioners to build knowledge in silos (Anderl et al, 2009).…”

Section: Introductionmentioning

confidence: 99%

Leveraging service design as a multidisciplinary approach to service innovation

Joly

Teixeira

Patrício

et al. 2019

JOSM

View full text Add to dashboard Cite

Purpose Service design is a multidisciplinary approach that plays a key role in fostering service innovation. However, the lack of a comprehensive understanding of its multiple perspectives hampers this potential to be realized. Through an activity theory lens, the purpose of this paper is to examine core areas that inform service design, identifying shared concerns and complementary contributions. Design/methodology/approach The study involved a literature review in two stages, followed by a qualitative study based on selected focus groups. The first literature review identified core areas that contribute to service design. Based on this identification, the second literature review examined 135 references suggested by 13 world-leading researchers in this field. These references were qualitatively analyzed using the NVivo software. Results were validated and complemented by six multidisciplinary focus groups with service research centers in five countries. Findings Six core areas were identified and characterized as contributing to service design: service research, design, marketing, operations management, information systems and interaction design. Data analysis shows the various goals, objects, approaches and outcomes that multidisciplinary perspectives bring to service design, supporting them to enable service innovation. Practical implications This paper supports service design teams to better communicate and collaborate by providing an in-depth understanding of the multiple contributions they can integrate to create the conditions for new service. Originality/value This paper identifies and examines the core areas that inform service design, their shared concerns, complementarities and how they contribute to foster new forms of value co-creation, building a common ground to advance this approach and leverage its impact on service innovation.

show abstract

“…Another design technique, context mapping, which originally has been developed in Western cultures, was adapted by van Rijn et al (2006) to more 'reserved' cultures in for instance East Asian. Anderl et al (2009) have in the domain of product development identified a set of challenges encountered in intercultural teamwork. Notable cultural differences identified in the literature of relevance to systems design, human factors and HCI include preference of communication style (how much context is needed in communication), anthropometry (body sizes and associated characteristics), user cognition (perception, searching for and organising information, temporal and spatial cognition, approaches to problem-solving) and of course language, see Plocher, Rau, and Choong (2012) for an overview.…”

mentioning

confidence: 99%

Designing across cultures

Halskov

Christensen

2018

CoDesign

View full text Add to dashboard Cite

Culture is a broad term encompassing the customary beliefs, traditions, social norms, social habits and values as reflected in human practices and behaviours as well as in religion and art. Culture reflects the expected or correct way to think and act, and determines what is acceptable or unacceptable, important or unimportant and right or wrong. It is generally acknowledged that cultural differences pose challenges, as well as opportunities, for the way people interact with each other and that such differences may lead to misunderstanding as well as conflicts. Such cross-cultural challenges and opportunities also apply to collaborative design. Internationalisation of society in general and of the design industry specifically, in terms of outsourcing, subcontracting and cross-continent branches, poses new challenges due to physical distance and time zone differences, but importantly also due to cultural differences. Cultural differences are reflected in design tools and materials, as well as immaterial aspects such as social organisation, power relations and politics in organisations. Two pertinent cross-cultural issues frequently arising in collaborative design relates to design team cultural heterogeneity, and designing for a cross-border audience. Often products and services are designed in one country, but marketed and traded in another, and in this new international marketplace, the adequate understanding of cultural characteristics of users have become increasingly important (Plocher, Rau, and Choong 2012). Furthermore, in large corporate settings, collaborative designing very frequently takes place in culturally heterogeneous teams, which may lead to new team perspectives, but also challenges with respect to collaboration and mutual understanding. The papers in the current special issue stem from the 11th Design Thinking Research Symposium, (DTRS11) and relate directly to issues with respect to cross-cultural design, as they are all based on analyses of a video-based data-set that covered a Scandinavian design team working for a European car manufacturer designing for the Chinese market. Centrally, the case included co-creation sessions with Chinese users, and company collaborations between a core Scandinavian design team and Asian consultants. From the literature on cross-cultural collaboration, we know that perception of hierarchy is one of the main differences between cultures as people relate to their superiors quite differently in Scandinavia than in parts of Asia, for instance, Japan, India and China. Likewise, certain cultures value independence and initiative whereas others do not. Such differences may account for how certain design activities, for instance, workshops, operate in a cross-cultural context with respect to who takes the initiative or whether and how participants reflect on and critique each other's ideas. Based on a global survey in the IT industry and theoretical studies, Hofstede, Hofstede, and Minkov (2010) argued that thinking, feeling and acting vary by cultural context, and deve...

show abstract

A contribution to engineering data sharing in discipline spanning global environments

Cited by 5 publications

References 4 publications

Professional perspectives on collaborative design work

Professional perspectives on collaborative design work

Leveraging service design as a multidisciplinary approach to service innovation

Designing across cultures

Contact Info

Product

Resources

About