2015
DOI: 10.1177/1461355715580913
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A critical evaluation of current and future roles of police community support officers and neighbourhood wardens within the Metropolitan Police Service and London boroughs

Abstract: The article considers problems surrounding the delivery of visible policing in London, particularly in relation to the continuing challenge for police managers of delivering neighbourhood policing in the capital. It assesses the value of police community support officers (PCSOs) in terms of delivery of neighbourhood policing against a background of high abstraction rates. It also considers the changing role and purpose of the community support officer function within many police forces. It evaluates the potent… Show more

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Cited by 8 publications
(9 citation statements)
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“…The PCSOs take great pride in seeing their intelligence being disseminated to warranted colleagues. (Loveday and Smith 2015), p. 4).…”
Section: Government Cuts To Policingmentioning
confidence: 99%
“…The PCSOs take great pride in seeing their intelligence being disseminated to warranted colleagues. (Loveday and Smith 2015), p. 4).…”
Section: Government Cuts To Policingmentioning
confidence: 99%
“…In London, the situation may well be different not least because of the level of intelligence collected by PCSOs deployed in many of the potentially most problematic communities. It has been recently argued that PCSO intelligence now provides the basis within the MPS for its daily intelligence briefings, and these are delivered to response and proactive police units across London (Loveday and Smith 2014). Here, the diverse backgrounds of PCSOs and their ready availability for visible patrol appear to significantly add to their intelligence function.…”
Section: Identifying the Value Of Local Policingmentioning
confidence: 99%
“…Within the Metropolitan Police Service it was discovered that operational police were very largely dependent on intelligence coming from PCSOs and which was provided by these officers on a 'daily basis'. Plans to eliminate PCSOs in London would, therefore, seriously undermine the intelligence platform of the entire Metropolitan Police Service (Loveday and Smith, 2015). The reduction in support staff and cuts, either implemented or contemplated at this time, raised questions about the motivation of senior managers prepared to contemplate these outcomes.…”
Section: Limitations To Police Force Re-engineering and Organizationamentioning
confidence: 99%
“…Local neighbourhood policing began to break down as PCSO numbers dwindled and sworn officers were called to fill back-office jobs previously undertaken by civilian staff (UNISON, 2013). One chief officer referred to the increasing 'officerization' of police forces as sworn officers moved back from front-line duties and where workforce modernization had 'gone into reverse' (Loveday, 2015). As noted in their attempt to protect capacity, chief officers appeared to have undermined force capability.…”
Section: Limitations To Police Force Re-engineering and Organizationamentioning
confidence: 99%