A critical perspective of engagement in online health communities

Forecasting care seekers satisfaction with telemedicine using machine learning and structural equation modeling

“…Many satisfied care seekers are eventually expected to return to telemedicine for obtaining primary remedies concerning their mental and physical illness [13]. While care givers facilitate a variety of individually Information and Communication Technology (ICT) supported health services (i.e., telemedicine, telehealth, e-Health and m-health), individuals can actively participate in choosing what is more appropriate and conveniently satisfying to them [14]. For example, Anderson and Sullivan [15] reported that there is rising managerial interest in consumer satisfaction as a means of assessing service quality, which is believed to be the key indicator of organisational future reputations and growth.…”

Emancipation Research in Information Systems: Integrating Agency, Dialogue, Inclusion, and Rationality Research

“…Key Takeaway [31] Explains how organizational boundaries can reinforce hegemonic power in offshoring relationships [32] Challenges the notion that expert systems which assume knowledge is universally understood can be emancipatory [33] Develops a context-specific notion of rationality in IS innovation [34] Explains that African and Western views of technology and emancipation differ [35] Describes the hegemonic effects of the digital divide and the challenges of Internet governance [36] Explains how ICTs influence freedom throughout the world [37] Proposes use of the rationality framework for critical examination of the use of IS in organizations [38] Explains how colonized IS research methods can oppress and calls for interdisciplinary research into issues of marginalization and oppression [39] Describes how emancipation of political will spurred development of smart cities [40] Conceptualizes emancipation as the epicenter of the field of IS [41] Finds ETHICS to be a suitable methodology to advance emancipation ideals [42] Uses communicative action theory to show how virtual groups challenge and resolve validity claims [43] Critiques the notion that ICTs are emancipatory rather than repressive [44] Explains that technology design always contains bias, resulting in a net advantage for the dominant hegemony [45] Shows how labor structures in online games maintain hegemonic power of developers who control the economic system [46] Explores the emancipatory potential of Wikipedia design [47] Presents evidence that technologies are used as tools of oppression in developing countries [48] Asserts that new features can emancipate both users and the technology [49] Explains how the totality of relations can lead to discrimination against women in IS [50] Identifies practices that promote or inhibit emancipation in online health communities [51] Calls for research on emancipation and IS design [52] Challenges oppressive norms and definitions of ERP success [53] Rejects techno-centric and economic impact measurements for success in ICT4D projects [54] Demonstrates how datafication practices reproduce human solidarity [55] Addresses the challenge of creating agency [56] Argues that a researche...…”

Framing Research Questions Intersecting Information Systems and Health: A New Research Perspective at Micro- and Macro-Level

“…In addition to the aforementioned content restrictions, all literature reviews known to us are limited in the selection of the journals examined. For example, Cohen et al [17] or Hur et al [20] search in various databases including Google Scholar, which does not consider the quality of outlet publication. Our research did not identify any literature review that exclusively analyzes the contributions of the high quality IS journals such as the AIS basket of eight and could, therefore, derive insights relevant for the future IS research agenda.…”

“…Action -The phase during which individual beliefs are converted into concrete actions is the action formation stage. On the micro-level (micro-micro: link 2), health-related actions, for instance, include the usage of mobile health applications [26], telemedicine systems [20], or interacting through online health communities [27]. On the macro-level, the BAO framework suggests that on the one hand, organizational structures influence the behavior of societies and organizations (macro-macro: link 4' and link 5') and on the other hand, societal structures directly influence health-related actions of societies and organizations (macro-macro: link 4 and link 5).…”

“…However, several studies combine such individual action with the belief formation encouraged by organizations. Online health communities and online health platform interventions thereby offer such research possibilities by user engagement and activity [20], [37], [38]. Similarly, Venkatesh et al [39] address eHealth kiosks in India to raise individual awareness of infant care and change individual behavior.…”