2018
DOI: 10.1007/978-3-030-02131-3_50
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A Critical Review of Empirical Research Examining SMEs Adoption from Selected Journals

Abstract: The purpose of this paper is to review the literature on empirical research examined Small and Medium size Enterprises (SMEs) from selected journals. This has been achieved by reviewing the most examined constructs to identify the key significant factors in the literature. The selected research papers for reviewing are accessed from only high-ranking journals. The review addressed technology adoption in the context of SMEs. The paper attempts to review the studies based on technology-organisation-environment (… Show more

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Cited by 4 publications
(3 citation statements)
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“…The foundational research conducted by Chen and Chang [22] highlights the critical role that consumer readiness and the convenience offered by smart technologies play in facilitating retail purchases. This study, along with subsequent research by Sohn [53] and Abed [54], underscores the positive impact of prior experience with AI technologies and similar technologies (e.g., IoT devices) on consumers' perceptions of utility and ease of use, as well as their AI use readiness in physical retail stores. Specifically, Sohn's findings indicate that AI's ability to reduce consumer uncertainty about product fit significantly enhances the attractiveness of retail platforms.…”
Section: Conceptual Framework and Hypothesismentioning
confidence: 58%
See 1 more Smart Citation
“…The foundational research conducted by Chen and Chang [22] highlights the critical role that consumer readiness and the convenience offered by smart technologies play in facilitating retail purchases. This study, along with subsequent research by Sohn [53] and Abed [54], underscores the positive impact of prior experience with AI technologies and similar technologies (e.g., IoT devices) on consumers' perceptions of utility and ease of use, as well as their AI use readiness in physical retail stores. Specifically, Sohn's findings indicate that AI's ability to reduce consumer uncertainty about product fit significantly enhances the attractiveness of retail platforms.…”
Section: Conceptual Framework and Hypothesismentioning
confidence: 58%
“…The study by Schepman and Rodway [58] serves as a foundational reference in this discourse, highlighting consumer apprehensions about personal data mining by AI applications. This privacy concern is not isolated to AI but extends to related technologies such as the Internet of Things (IoT), as noted by Abed [54], suggesting a broader apprehension towards digital technologies' encroachment on personal privacy. Further exploration by Joshi et al [59] into the dynamics of retail system reliability and trust elucidates the integral role of perceived security and trustworthiness in consumer decision-making processes, particularly in AI use readiness.…”
Section: Conceptual Framework and Hypothesismentioning
confidence: 99%
“…Technological advancements have harnessed social media usage, making it a part of daily life for various purposes, including testimonials and recommendations (Abed, 2018), thus generating electronic word-of-mouth (eWOM). Compared to traditional word-ofmouth, which spreads through face-to-face interactions, electronic word-of-mouth (eWOM), transmitted through electronic mediums, is considered the most prevalent means for individuals to share their opinions and reviews (Maulida et al, 2022).…”
Section: Electronic Word Of Mouthmentioning
confidence: 99%