“…Kebritchi et al (2017) state that computer, internet, and online communication selfefficacy are essential for self-directed learners Regardless of the cause of Patricia's seemingly minor technical issues, lack of teacher presence and response to issues are amotivating (Dörnyei & Ushioda, 2011). Amotivation signals the need for intervention by the instructor (Dörnyei, 2009) whose trustworthy presence is deemed the most critical factor in the success of online teaching programmes (Bhagat & Chang, 2018;Kaur & Joordens, 2021). Even among students with high L2 online study motivation, Cheng and Lee (2018) found that continuous advisor and peer support, along with evidence of progress, were essential to their continued student motivation.…”