A Cross-Domain Landscape of ICT Services in Smart Cities

Bühnová, Barbora; Kazickova, Terezia; Ge, Mouzhi; Walletzký, Leonard; Caputo, Francesco; Carrubbo, Luca

doi:10.1007/978-3-030-84459-2_5

Cited by 13 publications

(11 citation statements)

References 86 publications

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“…The concept of the "smart city" has gained more and more traction in recent years among academics, professionals, urban planners, and even citizens [14,15]. This is mainly due to their potential to address problems related to urbanization, environmental burdens, and social issues such as the global trend of aging populations, social inclusion, and public service accessibility [11][12]. Research on the topic [12; 16] focused on several multifaceted issues, some of the most critical are urban policies and planning, mobility and transportation, emergency services, e-Health, smart living/community, urban security.…”

Section: Towards a People-centric Smart Citiesmentioning

confidence: 99%

“…It follows that the foundational element at the core of smart cities' conceptualization is their disruptive and technology-based contribution to urban development and management [22] More recently scholars approached them as a concrete application of the Internet of Things (IoT) identifying at the core of smartness, sustainability, quality of life, and urbanization based on citizens' involvement [14]. To summarize, Buhnova et al, (2022) [12] classified smart cities into three main categories (a) technical, (b) organizational, and (c) social. According to a technical perspective, a smart city is defined as a complexity of integrated technologies aiming to increase the overall effectiveness of city administration (e.g., to improve service quality, facilitate citizen interaction and engagement, and mitigate environmental impacts through technology [14].…”

Section: Towards a People-centric Smart Citiesmentioning

confidence: 99%

“…In doing so, smart cities have been approached according to an ecosystem perspective [10][11], able to better focus the way people contribute to their well-being by taking part in other actors in knowledge sharing and development. Dealing with people's contribution to a smart city, it is worth noting the essential contribution of digital platforms [12] in enabling multiple actors' interactions pointing to design and offering innovative solutions [10] and services to citizens.…”

Section: Introductionmentioning

confidence: 99%

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Moving towards a people-centric smart city

2023

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European cities are getting smarter. Smart technologies such as the Internet of Things (IoT), Internet of Everything (IoE), and other AI-based technologies, are being injected more directly into the lives of citizens. Smart cities are seen as evolving ecosystems in which multiple actors act, react and interact over time to foster innovative solutions and provide better services for citizens. Despite the growing interest, existing research has to make key advances, important gaps persist as scholars lag behind theoretical development and rarely take into account the most important element of a city: people. Business and management scholars have focused on how to define strategies in smart cities, local policy, and others investigated the challenges of building a smart city. Few concerns deal with humans. In addressing these shortcomings, we tried to highlight why any smart city should be a community that learns, adapts, co-creates, and innovates. The purpose of this study is to investigate the human perspective that goes beyond the focus on technology related to smart cities in Europe, through an analysis in depth on how and how much citizens make cities smart. The focus is on people and their well-being combined with the shared knowledge and development that arises from each player in the ecosystem. To get an overall vision of the people-centric smart city we carry out an exploratory literature review with a PRISMA protocol that guides the identification of the studies to be included in the review. We finally provide implications for scholars and practitioners and suggest future research opportunities.

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Section: Towards a People-centric Smart Citiesmentioning

confidence: 99%

Section: Towards a People-centric Smart Citiesmentioning

confidence: 99%

Section: Introductionmentioning

confidence: 99%

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Moving towards a people-centric smart city

2023

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“…Moreover, future research should look at the mediating role of socio-demographic variables on technology acceptance by considering geographical and cultural diversity among small cities by using the same research model presented here. Scholars can also research the adoption of technology in other smart city areas other than tourism [133].…”

Section: Implications and Limitationsmentioning

confidence: 99%

Small-Town Citizens’ Technology Acceptance of Smart and Sustainable City Development

2022

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Citizens are an essential part of the process of smartification and sustainable development of cities as they must adopt, understand and interact with the enabling technologies of digital transformation of societies, cities, and public administration. Therefore, technology acceptance is crucial to creating smart and citizen-centered cities. This is even more challenging in small towns that suffer from an aging population, desertification, lack of infrastructure, and especially the digital divide. The purpose of this research is to investigate the adoption of an Urban Services Technology (UST) in tourism management within a tourism-oriented small town in Southern Italy. A questionnaire was then constructed according to the 12-variable Urban Service Technology Acceptance Model (USTAM), and 216 responses were obtained from a defined group of 1076 subjects. Analyzing the data with a quantitative approach by conducting Exploratory Factor Analysis (EFA), Confirmatory Factor Analysis (CFA), and Structural Equation Modeling (SEM), the assumptions of the initial model were all rejected and new five factors emerged. The path diagram shows that only the factors Sustainability, Ease and Value have a positive correlation with technology adoption. Future research might investigate the mediating role of socio-demographic variables on technology acceptance by considering geographical and cultural diversity among small towns.

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“…In the presented version of the checklist, we thus focus on the design concerns that need to be reflected by all of them. CI domains are usually interdependent [16]. For example, all of those mentioned above depend on the energy sector as they use software systems and machines for their operations.…”

Section: A Domainsmentioning

confidence: 99%

An Integrated Checklist for Architecture Design of Critical Software Systems

Bierska¹,

Bühnová²,

Bangui³

2022

Annals of Computer Science and Information Systems

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With the advancement of digitalization, critical information infrastructures, such as intelligent energy distribution, transportation, or healthcare, have opened themselves towards intelligent technological opportunities, including automation of previously manual decision making. As a side effect, the digitalization of these infrastructures gives rise to new challenges, especially linked to the complexity of architecture design of these infrastructures, to later support necessary software quality and safeguard the systems against attacks and other harm. To support software architects in the design of these critical software systems, well structure architectural knowledge would be of great help to prevent the architects from missing some of the crucial concerns that need to be reflected with built-in architectural mechanisms, early during architecture design.Given the narrow scope of existing guidelines, with the need of browsing and combining multiple sources, this paper proposes an integrated checklist to cover the breath of architectural concerns for the design of critical software systems, covering the need for built-in mechanisms to prevent, detect, stop, recover from and analyse intentional as well as unintentional threats to system dependability. Contrary to existing guidelines that typically focus on runtime incident handling, our checklist is to be used during architecture design to ensure that the system has built-in mechanisms to either handle the incidents automatically or include the right mechanisms to support the runtime incident handling.

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A Cross-Domain Landscape of ICT Services in Smart Cities

Cited by 13 publications

References 86 publications

Moving towards a people-centric smart city

Moving towards a people-centric smart city

Small-Town Citizens’ Technology Acceptance of Smart and Sustainable City Development

An Integrated Checklist for Architecture Design of Critical Software Systems

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