This study aims to describe the factors that cause students' communication difficulties and their percentages in the online learning process. This type of research is the qualitative descriptive approach. They were collecting data using interview sheets and questionnaires. The research subjects were grades IV and V at Mapin Kebak, which amounted to 43 students. The analysis uses the Miles and Hubermen (2019) technique which includes data collection, data reduction, data presentation, and conclusions. The results showed that the level of students' verbal communication difficulties was very high (0%), high (44.94%), medium (23.60%), low (11.24%), and very low (20.22%). Then, for the qualitative analysis, it can be concluded several things, the factors causing the difficulty of student communication during online learning are 1) lack of mastery of ICT and not being able to operate computers or handphones for online learning, 2) lack of support from parents, 3) poor internet network stable, and 4) expensive internet quota. The solution that teachers do is to conduct BDR (learning from home) in the form of visits to students' homes to provide subject matter, intensify training and workshops on the use of technology for teachers and students, and establish good cooperative relationships with parents.