A Decision Framework for Choosing Telecommunication Technologies in Limited-Resource Settings

Abstract

Abstract:Remote areas with sparse population, disaster areas in the aftermath, and refugee camps all require communication that is not forthcoming from commercial vendors. Numerous communication system options are available, but with widely varying cost and efficacy. The goal of this work is to discuss a framework in which to consider appropriate telecommunications technology. The framework approaches sustainable development as a business, under the assumption that social/technical/environmental sustainability requires economic sustainability. The framework incorporates well known and accepted business canvas as a roadmap. Information and Communication Technology (ICT) interventions are then considered in terms of their value proposition, markets, and perhaps most important for the realm of sustainable development, the key partners. To illustrate how the framework applies, we consider three case studies and then apply the resultant principles to the consideration of these ICT projects. The case studies are chosen for their diversity. Furthermore, after verifying the decision framework, recommendations are made for three ongoing intervention projects in limited-resource settings.

Case studies of communications systems during harsh environments: A review of approaches, weaknesses, and limitations to improve quality of service

“…Schryen and Wex 18 examined solutions for risk evaluation and mitigation provided by information systems research in ND management. Brown and Mickelson 19 discussed a framework to investigate appropriate ICT to use in limited resource areas, mostly rural areas. Fragkiadakis et al 20 have proposed a scalable network platform that provides a common architecture for interoperable and heterogeneous networks during catastrophes.…”