2011
DOI: 10.5539/elt.v4n1p224
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A Descriptive-Comparative Analysis of Apology Strategies: The case of Iranian EFL and Malaysian ESL University Students

Abstract: This paper reports on a study that was carried out to describe and compare the apology strategies utilized by Iranian EFL and Malaysian ESL learners in confronting identical apology situations. For this purpose, data were elicited from 15 Iranian and 15 Malaysian students through a Discourse completion tasks questionnaire. The participants were of the same language proficiency. Results of the study showed certain similarities and differences in terms of frequency and typology of strategies used by Iranian and … Show more

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Cited by 21 publications
(15 citation statements)
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“…She also argued that Indonesians were inclined to provide explanations, especially specific explanations, while attempting to reduce their degree of culpability and the level of personal responsibility. In addition, the finding is congruent with reports of other apology studies carried out outside Indonesian context that say that IFIDs and Explanation of account are the most frequently-used apology strategies (Olshtain & Cohen (1983), Istifci (2009), Alfattah (2010 and Farashaiyan & Amirkhiz (2011) and thus seems to suggest their prominence as universal apology strategy preference, rather than culture-specific one.…”
Section: Resultssupporting
confidence: 87%
“…She also argued that Indonesians were inclined to provide explanations, especially specific explanations, while attempting to reduce their degree of culpability and the level of personal responsibility. In addition, the finding is congruent with reports of other apology studies carried out outside Indonesian context that say that IFIDs and Explanation of account are the most frequently-used apology strategies (Olshtain & Cohen (1983), Istifci (2009), Alfattah (2010 and Farashaiyan & Amirkhiz (2011) and thus seems to suggest their prominence as universal apology strategy preference, rather than culture-specific one.…”
Section: Resultssupporting
confidence: 87%
“…The results are similar to those reported by Farashaiyan &Amirkhiz (2011) andAl-Sobh (2013). In addition, the British respondents were found to use a verbal redress strategy more often than the Saudi respondents.…”
Section: Discussion and Comparisonsupporting
confidence: 92%
“…The result of Saudi respondents reflects as well the influence of their culture on choosing the appropriate apology strategy. This result is similar to that reported by Farashaiyan & Amirkhiz (2011). In addition, gender is an influential factor in employing TOR strategies among native speakers as it is significantly high in favor of female respondents.…”
Section: Discussion and Comparisonsupporting
confidence: 89%
“…Similarly, Farashaiyan and Amirkhiz (2011) compared Iranian EFL learners and Malaysian ESL students in their using of the apology strategies. A discourse completion test (DCT) was used to collect the needed data.…”
Section: International Journal Of Research Studies In Education 29mentioning
confidence: 99%