A design-time data-centric maturity model for assessing resilience in multi-party business processes

Abstract

Nowadays, every business organization operates in ecosystems and cooperation is mandatory. If, on the one hand, this increases the opportunities for the involved organizations, on the other hand, every business partner is a potential source of failures with impacts on the entire ecosystem. To avoid that these failures, which are local to one of the organizations, would block the whole cooperation, resilience is a feature that multi-party business processes currently support at run-time, to cope with unplanned situations caused by those failures.In this work, we consider awareness of resilience in multi-party business processes during design-time, by focusing on the role of available -as an alternative to unreliable -data as a resource for increasing resiliency, as data exchange usually drives the cooperation among the parties. In fact, a proper analysis of involved data allows the process designer to identify (possible) failures, their impact, and thus improve the process model at the outset. A maturity model for resilience awareness is proposed, based on a modeling notation extending OMG CMMN -Case Management Model and Notation, and it is organized in di↵erent resiliency levels, which allow designers (i) to model at an increasing degree of detail how data and milestones should be defined in order to have resilient by-design process models and (ii) to quantify the distance between a process model and the complete achievement of a resiliency level.

Methodical Approach to Evaluation of Efficiency of Transformation of Business Processes on Engineering Enterprises in the Context of Ensuring Security

“…It will also be important to note that today in this scientific field the processes of searching for innovative solutions dominate in the process of improving the general assessment methodology. Important robots in this industry should be considered the work of Nam et al [9], Stark [10], Shtangret et al [11], Khalina et al [12] and Marrella et al [13].…”

Algorithms for Evaluating the Efficiency of the Business Processes of Enterprise Based on a Balance Score Card

“…Marrella A., Mecella M., Pernici B., Plebani P. в своих исследованиях предложили модель Case Management and Notation, где в основе лежит количественная оценка дистанции между моделью процесса принятия решений и полным достижением уровня устойчивости [2].…”

“…Выделены бизнес-процессы отбора кандидатов на государственную должность, технического сопровождения информационной системой кадрового делопроизводства. Производительность и эффективность бизнес-процессов для каждого критерия ССП ( ) рассчитывается по формуле (2). вычисляется по формуле (1).…”

A methodology for analysis and assessment of business processes of Ukrainian enterprises

“…The analysis confirmed the feasibility of implementing business processes at all stages of enterprise management. Marrella et al (2019) in their studies proposed a model of Case Management and Notation, where the basis is a quantitative assessment of the distance between the model of the decision process and the full achievement of the level of stability. Antunes and Mourão (2011) developed a framework of sustainability based on two criteria: control, which can be mixed or discretionary, and responses, given planned and unplanned actions.…”