A digital procurement framework for South African public sector: A content analysis approach

Abstract

Background: Public procurement plays a pivotal role in the South African economy and accounts for a significant portion of public expenditure. The effective management of procurement processes is crucial for ensuring that money is spent wisely and there is an efficient service delivery. However, the paper-based procurement systems have been plagued by inefficiencies.Objectives: To address the challenges of paper-based procurement systems, the study developed a digital procurement framework. The development of a digital procurement framework for the South African public sector represents a strategic response to these challenges and aims to leverage cutting-edge digital technologies to revolutionise the way that the government procures goods and services.Method: The study followed a qualitative research methodology in which content analysis was used to identify themes. Subsequently, a thematic analysis was conducted to formulate the components of the proposed framework. The study facilitated an understanding of the Internet of Things (IoT) and cloud computing.Results: The literature revealed that Industry 4.0 technologies are crucial as they present opportunities which are consistent with legislation like scalability, cost efficiency, collaboration, transparency, accountability and process efficiency.Conclusion: Implementing procurement reforms effectively will result in a public sector procurement system that is responsible, offers value for money and ensures high-quality service delivery.Contribution: The study contributed to the body of knowledge by providing a guide for a digital procurement of South Africa’s public sector and impact of technology on public procurement.