2019
DOI: 10.2478/ijm-2018-0009
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A discourse analysis of managerialism and trust amongst nursing professionals

Abstract: This study explores the effects of New Public Management (NPM) on trust amongst nursing professionals, nurses and nurse ward managers within the British National Health Service (NHS). Thirty-nine nurses and nurse ward managers, recruited randomly, participated in semi-structured interviews. The original data, collected in 2000-2002, are re-analysed from a discourse analysis perspective. The findings support and extend contemporary research. They show that nurses have a strong professional identity and commitme… Show more

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Cited by 8 publications
(7 citation statements)
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“…Trust is essential in maintaining intra‐organisational relations and cooperation and results in positive outcomes in organisations by heightening job satisfaction, organisational commitment and especially performance for nurses (McCabe & Sambrook, 2019). Developing and maintaining trust with their employees is essential for managers because trust helps to sustain better well‐being and healthier relations in the workplace (Liden et al, 2015; McCabe & Sambrook, 2019). Likewise, trust in a leader is a crucial variable in the leader–member exchange literature (Miller, Richard, & Ford, 2019).…”
Section: Introductionmentioning
confidence: 99%
“…Trust is essential in maintaining intra‐organisational relations and cooperation and results in positive outcomes in organisations by heightening job satisfaction, organisational commitment and especially performance for nurses (McCabe & Sambrook, 2019). Developing and maintaining trust with their employees is essential for managers because trust helps to sustain better well‐being and healthier relations in the workplace (Liden et al, 2015; McCabe & Sambrook, 2019). Likewise, trust in a leader is a crucial variable in the leader–member exchange literature (Miller, Richard, & Ford, 2019).…”
Section: Introductionmentioning
confidence: 99%
“…Managerialism is linked to the emergence and dominance of neoliberalism in Western countries, which is a partnership between government and market where market values are applied to the governance of areas such as healthcare, education, and welfare [ 40 ]. The emergence and growing proliferation of managerial discourse in health services occurred in the context of financial crises and increasing health demands in the 1980s and 1990s [ 41 ]. In Australian mental health care, this is evident in a report on field testing selected outcome measures, which cites “competing pressures for health care and social resources” ([ 5 ], p. i) as one of the reasons for the need to introduce the measures.…”
Section: Resultsmentioning
confidence: 99%
“…They further play a role in enhancing teamwork by staying in tune with the needs of the team, as well as promoting autonomy of nurses in their team, for example, by allowing them independent decision-making or to solve an issue that is affecting patient care or healthy work environments (Hartung & Miller 2013 ; Nayback-Beebe et al 2013 ). Furthermore, establishing trust between the management and bedside nurses is essential to enhance teamwork and collaboration (McCabe & Sambrook 2014 , 2019 ). The nurse leader could facilitate and promote this trusting relationship through role modelling as well as developing training systems for managers and organisational executive teams for team building (Pattison & Kline 2015 ).…”
Section: Discussionmentioning
confidence: 99%