“…Retrial queue, bulk arrival, starting failure, stochastic decomposition, and -stage service Jain and Agrawal [16,17] Probability generating function Retrial queue, feedback, and phase service Liu and Gao [165] Geo/Geo/1 Second optional service Lin et al [166] Matrix analytic approach, quasi-Newton method MAP/PH/1 Discrete time, multiple working vacations, and two-phase service Goswami and Selvaraju [167] M a t r i x a n a l y t i c m e t h o d GI/D-MSP/1 Discrete time, multiple vacations, Samanta and Zhang [168] Matrix geometric method…”