A dynamic theory of collaboration: a structural approach to facilitating intergovernmental use of information technology

Black, Laura J.; Cresswell, Anthony M.; Luna, Laureano; Pardo, Theresa A.; Martinez, I.J.; Thompson, Fiona; Andersen, David F.; Canestraro, Donna; Richardson, George P.; Cook, Matthew

doi:10.1109/hicss.2003.1174222

Cited by 26 publications

(17 citation statements)

References 33 publications

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“…The collaboration in this case was just such an effort, involving a new information system to be shared across many public and private organizations (the organizational setting is described in more detail below). The research group at the Center of Technology in Government (CTG) and the modeling group at the Rockefeller College began examining the collaborative processes in this case, resulting in an earlier dynamic modeling effort [1]. The model presented here is based on that work, but focuses primarily on the trust dynamics rather than the overall collaboration processes of the earlier paper.…”

Section: Modeling Trust In the Interorganizational Settingmentioning

confidence: 99%

Knowledge and the development of interpersonal trust: a dynamic model

Luna‐Reyes

Cresswell²,

Richardson

2004

37th Annual Hawaii International Conference on System Sciences, 2004. Proceedings of The

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This paper presents a model of interpersonal trust dynamics, grounded in a longitudinal case study of an interorganizational information technology development project in New York State 1 . System dynamics is the simulation method selected in this theory-building effort, based on qualitative data collected by the Center for Technology in Government. The model integrates concepts from economic models, as well as psychological and sociological theories about trust, learning, and perceptual processes in interpersonal relations. The simulation experiments show plausible path dependent behaviors with the characteristic asymmetries between trust and distrust described both in the literature an in the case data. The role of trust and knowledge development in the success of these projects will be explored by combining models of sub processes into larger models of the overall collaboration. The value of the model as a theory building tool will be enhanced by extended data collection and combining with related process models.

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Section: Modeling Trust In the Interorganizational Settingmentioning

confidence: 99%

Knowledge and the development of interpersonal trust: a dynamic model

Luna‐Reyes

Cresswell²,

Richardson

2004

37th Annual Hawaii International Conference on System Sciences, 2004. Proceedings of The

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“…The latter result indicates the public administration's lack of confidence in cross-border transactions. Trust is a critical parameter in successful collaboration (Black, Cresswell, and Luna, 2002) and will be established during a period of trial and error.…”

Section: Future Workmentioning

confidence: 99%

The Bottom-up Design of e-Government: A Development Methodology based on a Collaboration Environment

Anthopoulos¹,

Siozos²,

Νανόπουλος³

et al. 2006

e-Service Journal

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JSTOR is a not-for-profit service that helps scholars, researchers, and students discover, use, and build upon a wide range of content in a trusted digital archive. We use information technology and tools to increase productivity and facilitate new forms of scholarship. For more information about JSTOR, please contact support@jstor.org.Indiana University Press is collaborating with JSTOR to digitize, preserve and extend access to e-Service Journal This content downloaded from 128.163.2.206 on Mon, 13 Jun 2016 06:58:54 UTC All use subject to http://about.jstor.org/terms ABSTRACT In this paper the development methodology of a collaboration environment for public servants is presented. The methodology defines the importance of the specific environment for both the delivery of non-automated public services through one-stop e-government portals and for the self-maturation of Public Administration in digital transactions. The use of the collaborative environment can establish the bottom-up design of e-Government, supporting the discovery, evaluation, improvement and delivery of public services. On the other hand, the installation of a collaborative environment in Public Administration has many requirements such as the development of a proper legal framework for guiding cooperation and service execution. The use of the environment can support the diffusion of e-Government to both citizens and civil servants, while it can succeed in the modernization of Public Administration.

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“…Collaboration, and the gains that can be obtained through collaborative efforts, have been discussed in a multitude of research areas and contexts (e.g., Cetindamar et al, 2005;Lee & Bozeman, 2005;Yoon et al, 2011). For instance, Black et al (2003) posit that collaboration, together with knowledge sharing and trust are key elements in gaining effectiveness at interorganisational level. In turn, these elements are closely associated with various theoretical perspectives (Black et al, 2003).…”

Section: Research Questionsmentioning

confidence: 99%

Collaboration as a means to stand out in a competitive market: an exploratory study of Uruguay's exporting wineries

Alonso

2016

JIBED

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This study examines the perceptions of owners/managers of Uruguayan wineries currently exporting wines regarding perceived potential and actual benefits of collaboration and challenges to collaboration through the lens of the theory of collaboration (TOC). In addition, perceived general challenges of the wine industry are investigated. 15 of the currently 23 exporting wineries participated via an online questionnaire. These data were complemented through two face-to-face interviews with the general manager of Wines of Uruguay and the co-owner of one of the country's most established wineries. Overall, collaboration is perceived as the source of various key benefits, including positive impacts on participants at a personal level, in helping facilitate relationship building, mutual support, or broaden knowledge of the local wine industry. However, a sense of limited collaboration emerged, with lack of reciprocating collaboration being one key challenge identified. Other perceived challenges of the wine industry, particularly the little knowledge of Uruguayan wines internationally, and limited resources to promote wines internationally, further suggest the importance of collaboration as a crucial strategy to address these issues. Alignments between the findings and some of the tenets of the TOC were identified, underlining its usefulness.

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A dynamic theory of collaboration: a structural approach to facilitating intergovernmental use of information technology

Cited by 26 publications

References 33 publications

Knowledge and the development of interpersonal trust: a dynamic model

Knowledge and the development of interpersonal trust: a dynamic model

The Bottom-up Design of e-Government: A Development Methodology based on a Collaboration Environment

Collaboration as a means to stand out in a competitive market: an exploratory study of Uruguay's exporting wineries

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