A Faceted Taxonomy of Requirements Changes in Agile Contexts

Madampe, Kashumi; Hoda, Rashina; Grundy, John

doi:10.1109/tse.2021.3104732

Cited by 21 publications

(38 citation statements)

References 26 publications

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“…To answer this research question, we conducted a worldwide survey 1 with the participation of 201 software practitioners. We utilised the Job-related Affective Well-being Scale (JAWS) [5] which assesses people's emotional reactions to their job during the past 30 days and a set of open-ended questions.…”

Section: How Do Software Practitioners Respond Emotionally To Require...mentioning

confidence: 99%

“…The socio-technical environment where software practitioners work collectively as a team to achieve a common goal At-ease, Calm, Content, Satisfied, Relaxed Low 1 Angry, Anxious, Disgusted, Frightened, Furious Low 2 Bored, Depressed, Discouraged, Gloomy, Fatigued and "craving"). We had used JES in our previous work [11] which consists of 16 emotions.…”

Section: Team Contextsmentioning

confidence: 99%

“…We abbreviated the sub-scales as above by making the abbreviation central to the pleasure. i.e., for example, when both pleasure and arousal are high, we abbreviated it as high 2 ; otherwise high 1 . The emotions under each sub-scale are given in Table 2.…”

Section: Team Contextsmentioning

confidence: 99%

“…Low 1 emotions were found at the beginning of the project, then move towards high 2 emotions. By the project's partial completion, both high 1 and low 1 emotions were seen. Finally, by the end of the project, when the deadline is approached and during delivery, low 1 emotions can be seen.…”

Section: Emotion Dynamics Pattern Across Project Milestonesmentioning

confidence: 99%

“…R EQUIREMENTS changes (RCs) in software development include such actions as additions, modifications and deletions of functional or non-functional requirements [1]. Such RCs naturally impact the cost, quality, and schedule of the project [2].…”

Section: Introductionmentioning

confidence: 99%

See 4 more Smart Citations

The Emotional Roller Coaster of Responding to Requirements Changes in Software Engineering

Madampe¹,

Hoda²,

Grundy³

2021

Preprint

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Background: A preliminary study we conducted showed that software practitioners respond to requirements changes (RCs) with different emotions, and that their emotions vary at stages of the RC handling life cycle, such as receiving, developing, and delivering RCs. Objective: We wanted to study more comprehensively how practitioners emotionally respond to RCs. Method: We conducted a world-wide survey with the participation of 201 software practitioners. In our survey, we used the Job-related Affective Well-being Scale (JAWS) and open-ended questions to capture participants emotions when handling RCs in their work and query about the different circumstances when they feel these emotions. We used a combined approach of statistical analysis, JAWS, and Socio-Technical Grounded Theory (STGT) for Data Analysis to analyse our survey data. Findings: We identified (1) emotional responses to RCs, i.e., the most common emotions felt by practitioners when handling RCs; (2) different stimuli -such as the RC, the practitioner, team, manager, customer -that trigger these emotions through their own different characteristics; (3) emotion dynamics, i.e., the changes in emotions during the project and RC handling life cycles; (4) distinct events where particular emotions are triggered: project milestones, and RC stages; (5) and time related matters that regulate the emotion dynamics. Conclusion: Practitioners are not pleased with receiving RCs all the time. Last minute RCs introduced closer to a deadline especially violate emotional well-being of practitioners. We present some practical recommendations for practitioners to follow, including a dual-purpose emotion-centric decision guide to help decide when to introduce or accept an RC, and some future key research directions.

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Section: How Do Software Practitioners Respond Emotionally To Require...mentioning

confidence: 99%