A Federated Information System for Quality Management Processes

Abstract

As the structure of modern organisations changes to networks of decentralised, autonomous units, the demands on information systems alter from simple sources of data to links that connect those units along the workflows and support groups of knowledge workers with timely and task appropriate information. Fulfilling this task depends heavily on the ability to change the information system according to the business process evolution. As our approach to deal with those problems, we present a task oriented, federated information system architecture. We show the impact of this approach in an example where quality management tasks and systems in the industrial product life cycle has been integrated. Starting from the integration of task and information modelling based on a repository architecture, we show how conceptual models support communication and information access in the heterogenous environment by directly relating tasks to the information they need or provide. Furthermore, we propose an information system change process that exploits the described relations between task and information modeling. A. Sölvberg et al. (eds.), Information Systems Development for Decentralized Organizations

Business process oriented information management

“…The data structure for this technique is a global communication schema named communication exchange relation [33]). This relational schema allows to take a relatively simple predicative view on information requests, where the user just names a predicate, fills in an argument list and puts it into his order request list what triggers the query evaluation technique [25], shown in the example of Figure 2 .…”