To enhance the value of coaching provision, coaching sessions are assessed as part of the accreditation of coaches by professional bodies and through the selection of coaches for programmes in organisations. However, the idea of the quality of a coaching session and a valid standpoint from which such an assessment can be made, remain problematic. Using constructivist grounded theory, this study explores how coaching sessions are perceived by three parties: clients, coaches and groups of coaches acting as observers. Analysis of the multiple perspectives on each of six sessions shows a significant discrepancy between them supporting the relevance of the Rashomon effect in coaching, based on Kurosawa's (1950) film in which different witnesses provide conflicting accounts of the same events. The study questions the practice of prioritising first or third-person perspectives when the quality of a coaching session is assessed and addresses the potential implications of the identified issues for coaches, assessors and educators of coaching.
Practice points To which field of practice area(s) in coaching is your contribution directly relevant? Evaluation of coaching practice, assessment and selection of coaches, continuing professional development of coaches, coaching education. What do you see as the primary contribution your submission makes to coaching practice?The study identifies ambiguities and challenges in the typical practices currently used in the coaching field. It provides a potential explanation for their origin with implications for practitioners, professional bodies and educators. What are its tangible implications for practitioners? Changing the way coaching sessions are evaluated Changing the way coaches are assessed and selected Changing coaching education programmes.