A Focus Group Exploration of Automated Case‐Finders to Identify High‐Risk Heart Failure Patients within an Urban Safety- Net Hospital

Abstract

Background:Leveraging “big data” as a means of informing cost-effective care holds potential in triaging high-risk heart failure (HF) patients for interventions within hospitals seeking to reduce 30-day readmissions.Objective:Explore provider’s beliefs and perceptions about using an electronic health record (EHR)-based tool that uses unstructured clinical notes to risk-stratify high-risk heart failure patients.Methods:Six providers from an inpatient HF clinic within an urban safety net hospital were recruited to participate in a semistructured focus group. A facilitator led a discussion on the feasibility and value of using an EHR tool driven by unstructured clinical notes to help identify high-risk patients. Data collected from transcripts were analyzed using a thematic analysis that facilitated drawing conclusions clustered around categories and themes.Results:From six categories emerged two themes: (1) challenges of finding valid and accurate results, and (2) strategies used to overcome these challenges. Although employing a tool that uses electronic medical record (EMR) unstructured text as the benchmark by which to identify high-risk patients is efficient, choosing appropriate benchmark groups could be challenging given the multiple causes of readmission. Strategies to mitigate these challenges include establishing clear selection criteria to guide benchmark group composition, and quality outcome goals for the hospital.Conclusion:Prior to implementing into practice an innovative EMR-based case-finder driven by unstructured clinical notes, providers are advised to do the following: (1) define patient quality outcome goals, (2) establish criteria by which to guide benchmark selection, and (3) verify the tool’s validity and reliability. Achieving consensus on these issues would be necessary for this innovative EHR-based tool to effectively improve clinical decision-making and in turn, decrease readmissions for high-risk patients.

Innovative Implementation Studies Conducted in US Safety Net Health Care Settings: A Systematic Review

“…Of the 7 planning articles (Table 3), 4 described the collection of qualitative pre-implementation data to plan an implementation, 48-51 while the other 3 were protocols. 52-54…”

“…Of the 7 planning articles (Table 3), 4 described the collection of qualitative pre-implementation data to plan an implementation, [48][49][50][51] while the other 3 were protocols. [52][53][54] Four planning-phase articles were conducted within community health centers, and all of the studies described programs that were focused on care process in terms of implementing new communication modalities (eg, health information exchanges), care management programs (eg, risk stratification for heart failure patients), and patient tracking systems (eg, insurance coverage tracking).…”

Concordium 2015: Strategic Uses of Evidence to Transform Delivery Systems

“…The first of these, from Dr. Patterson (University of Missouri) and colleagues, focuses on identifying individuals with heart failure who are at higher risk of readmission following hospitalization. 4 The second, by Dr. Knighton and colleagues at Intermountain Healthcare, proposes an informatics strategy to support active surveillance for patients with prostate cancer as an alternative to more aggressive treatment. 5 …”