A Foundation for the Use of Hypertext-based Documentation Techniques

Kendall, Julie E.; Kerola, Pentti

doi:10.4018/joeuc.1994010101

Cited by 6 publications

(4 citation statements)

References 15 publications

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“…From the viewpoint of information presentation and organization of information, and in this research, hypertext may be defined as an approach to information management in which data is stored as a network of nodes connected by links and from which data is presented in a nonsequential order. Kendall and Kerola (1994) have proposed a three-level pyramid structure for conceptualizing the various levels of hypertext: beginning with the basic level, which is informational; going to the next level, which is experiential (includes informational); and further to the highest level, which is collaborative (includes the prior two levels). In the informational level, the capability for nonlinear access to information emerges at the most basic step.…”

Section: Emergence Of Hypertextmentioning

confidence: 99%

“…This level empowers users to become contributors to the hypertext application. It enables users to build upon what each person contributes; sharing each others' experiences and putting them together in a common, easily manageable manner (Kendall & Kerola, 1994).…”

Section: Levels Of Hypertextmentioning

confidence: 99%

“…Because the same type of task had to be measured for each subject under two different treatments (linear and nonlinear), a repeated measures design was chosen. The advantages of repeated measures are well known (Kerlinger, 1986). Besides requiring fewer experimental subjects, this design provides a control on the differences among various subjects.…”

Section: Experimental Designmentioning

confidence: 99%

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The Emergence of Hypertext and Problem Solving: An Experimental Investigation of Accessing and Using Information from Linear versus Nonlinear Systems*

et al. 1997

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Past research suggests that problem solving and/or decision behavior can be altered and improved by the changes in the way information is accessed and displayed. Also, researchers have found that the usefulness of different information display formats are contingent on the characteristics of the problem task. This research investigated the impact on problem solving when accessing and using information from linear and nonlinear systems. Also, the research investigated problem-solving performance of linear and nonlinear systems when applied to different combinations of problem tasks. In a laboratory setting, linear and nonlinear systems were developed to conduct this experiment. This experiment used 64 graduate business students in a two-factor repeated-measures design employing a multivariate analysis of variance to analyze the data. Repeated measures were conducted to analyze the experimental group under both linear and nonlinear treatments. The findings from the study support the notion that the nonlinear system resulted in superior problem solving and higher levels of user satisfaction than the linear system. Specifically, the nonlinear system enabled users to make faster and more accurate decisions on perceptual problem tasks than did the linear system. For analytical problem tasks, users performed faster with the nonlinear system; however, there was no significant difference in accuracy. User satisfaction was higher with the nonlinear system under both perceptual and analytical tasks.*The authors would like to thank Iris Vessey for allowing us to use the experimental tasks from her previous work. We also wish to thank the anonymous reviewers, the Special Focus Editor (Kenneth E. Kendall), Mark Simkin, and Mike Thomas for their excellent insightful comments and guidance provided in making the manuscript more readable.

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Section: Emergence Of Hypertextmentioning

confidence: 99%

Section: Levels Of Hypertextmentioning

confidence: 99%

Section: Experimental Designmentioning

confidence: 99%

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The Emergence of Hypertext and Problem Solving: An Experimental Investigation of Accessing and Using Information from Linear versus Nonlinear Systems*

et al. 1997

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“…This computer-based system was called SOFTLORE and encouraged contributors to freely add material in each of the four categories that would help users understand the system better (Kendall and Kerola, 1994).…”

Section: Early Use Of Storytelling In Is Documentationmentioning

confidence: 99%

Storytelling as a Qualitative Method for IS Research: Heralding the Heroic and Echoing the Mythic

Kendall

2012

AJIS

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We all like a good story, but as researchers we too often dismiss a story as being tangential or superfluous. In this paper we review how early adventurous information systems researchers attempted to use organizational stories in their work, but in doing so may have used mere fragments of stories as an alternative method to gathering data for the design, development, or documentation of information systems. From a theoretical perspective formed by the use of the social construction of technology, we reexamine the purpose or functions of myths and relate these to the functions of stories (which can be experiential, explanatory, validating, and prescriptive) and illustrate how myths are similar to the stories (that are normative or descriptive, practical or philosophical) we hear in organizations today. We explore the elements of a story and show why researchers need to be aware of not just the purpose of the organizational story (through elaboration of the myth), but also the telling of the story (through vividness) and the order in which the story is told (through the use of episodes). A researcher gleans understanding through storytelling by reacting, matching, eliciting, and collaborating with organizational participants, but above all the researcher must appreciate the story as a whole. In this paper we develop a new research method based on storytelling. In doing so we aim to inspire IS researchers to realize the depth and richness found in organizational stories and to appreciate and use stories in their own work.

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Research in MIS: the Rutgers perspective

Kendall

Adam

1994

International Journal of Information Management

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A Foundation for the Use of Hypertext-based Documentation Techniques

Cited by 6 publications

References 15 publications

The Emergence of Hypertext and Problem Solving: An Experimental Investigation of Accessing and Using Information from Linear versus Nonlinear Systems*

The Emergence of Hypertext and Problem Solving: An Experimental Investigation of Accessing and Using Information from Linear versus Nonlinear Systems*

Storytelling as a Qualitative Method for IS Research: Heralding the Heroic and Echoing the Mythic

Research in MIS: the Rutgers perspective

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