“…The advancement of mobile technologies and the resultant rise in the use of mobile applications (apps) over the past decade has resulted in the ubiquitous use of these technologies (Hasan, Gómez, & Kurzhöfer, 2013;Hoos, Gröger, Kramer, & Mitschang, 2015). Other evidence of this shift in mobile technology adoption is that mobile traffic was set to grow to 52% of all website traffic in 2018, up from 50.3% in 2017 (Statisa, 2018).…”