A Framework for Analysing the Impact of Cloud Computing on Local Government in the UK

Chang, Jeffrey

doi:10.4018/ijcac.2011100102

Cited by 4 publications

(5 citation statements)

References 11 publications

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“…A conceptual framework is proposed by Chang (2011) to help analyse the impact of implementing cloud computing in local government. Key issues are identified in the framework, which form the basis for the present research to gauge the general attitude and perceptions of local authorities towards the application of cloud-based services.…”

Section: Discussionmentioning

confidence: 99%

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Cloud Computing in Local Government

Chang

Johnston

2012

International Journal of Cloud Applications and Computing

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Although there is no precise definition, cloud computing refers to a scalable network infrastructure where consumers receive IT services such as software and data storage through the Internet on a subscription basis, like traditional utilities. Potential benefits include cost savings, simpler IT, and reduced energy consumption. The UK government and local authorities, like commercial organisations, are considering cloud-based services. However, concerns have been raised over issues such as security, access, data protection, and ownership. This paper investigates the likely impact of cloud computing on local government based on a conceptual framework and case studies of four London borough councils. It reveals that the concept of cloud computing is new and not clearly understood. Local authorities, who in the current economic downturn face further cuts in government funding, welcome a cloud-based IT infrastructure which may lead to considerable savings. Yet with their risk-adverse attitude local authorities are more likely to adopt a hybrid approach to implementation. Concerns over data security and privacy may be overcome if relevant laws and standards are complied with.

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Section: Discussionmentioning

confidence: 99%

“…Through Figure 1. A conceptual framework of implementing cloud computing in local government (Chang, 2011) applying Kurt Lewin's change process model driving forces and resisting forces are identified.…”

Section: The Conceptual Framework For Implementing Cloud Computing In...mentioning

confidence: 99%

Cloud Computing in Local Government

Chang

Johnston

2012

International Journal of Cloud Applications and Computing

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“…Lack of Technical Infrastructure Readiness Infrastructure readiness is a barrier identified from the perspective of technological challenges. It includes precise and detailed infrastructure requirements, the availability of qualified human resources to handle the infrastructure, and infrastructure budget support, for example, internet facilities, computer servers, data centers, and disaster recovery centers [77][78][79]. While the internet/online facilities and the disaster recovery center are the most critical infrastructure, the online facility is determined by accessibility, availability, and speed, whereas the disaster recovery center is a precautionary measure against potential threats that could eventually compromise system continuity [74].…”

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confidence: 99%

Understanding Local Government Digital Technology Adoption Strategies: A PRISMA Review

David

Yiğitcanlar

et al. 2023

Sustainability

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Digital technologies are used in various local government activities. Adopting suitable digital technology strategies could enhance service efficiency, effectiveness, and accountability. The challenges of technology adoption among local governments, however, are also evident. One of the major challenges is capacity, including the lack of knowledge or awareness of how to balance the local government’s resources and the strategies that need to be implemented. This challenge also forms a research gap. The study aims to consolidate the understanding of local government digital technology adoption strategies via the Preferred Reporting Items for Systematic Reviews and Meta-Analyses (PRISMA). It analyses the adoption opportunities, challenges, and strategies through the lens of people, processes, and technology frameworks. The results show that: (a) Strategies concerning the people aspects include building a platform for public participation, employees’ skills, and decision-makers' positive mindset development. (b) Strategies concerning the process aspects include recognizing the players’ roles, having a clear aim and procedure, proper regulation, and receiving user input. (c) Strategies considering the technology aspects include understanding the effect of the technology, technological preparedness, and convenience adoption. The findings inform local government policymakers in digital technology adoption and transformation endeavors.

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“…Chang's conceptual model (Chang, 2011) sets out in theoretical terms the principle issues local authorities must address when considering cloud computing. By discovering some of the actual views and concerns held by real life stakeholders we can develop a more realistic assessment of potential implementation problems.…”

Section: Research Questionsmentioning

confidence: 99%

“…On top of this, through applying Kurt Lewin's change process model, driving forces and resisting forces are identified. This framework was developed as part of a theoretical paper (Chang, 2011) before the current empirical study was devised.…”

Section: The Conceptual Framework For Implementing Cloud Computing Inmentioning

confidence: 99%

Approaches to Cloud Computing in the Public Sector

Chang

Johnston²

2015

Advances in Systems Analysis, Software Engineering, and High Performance Computing

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This chapter considers the key characteristics of cloud computing, which is defined as a scalable network infrastructure where consumers receive IT services such as software applications and data storage through the Internet on a subscription basis. It reviews what are considered to be the general benefits to client organisations of utilizing cloud supplied IT services. These include long-term cost savings, simpler client owned IT infrastructure and reduced energy consumption through utilisation of more efficient supply-side infrastructure. The chapter then focuses on the potential for use of cloud based services in Central and local government in the UK, and to what extent these are already being considered. As part of this appraisal by government, concerns have been raised over issues such as security, access, data protection and ownership, and this chapter seeks to interrogate the perceived positive and negative drivers to local government cloud utilisation using a conceptual framework and case studies of four London borough councils. It reveals that the concept of cloud computing is new and not clearly understood within UK local government. Local authorities, who face further cuts in government funding despite the wider economic recovery, welcome a cloud-based IT infrastructure which may lead to considerable savings. Yet government is institutionally conservative with a risk-adverse attitude, so local authorities are more likely to adopt a hybrid approach to the implementation of cloud computing strategies. Concerns over data security and privacy may be overcome through careful compliance with relevant laws and standards.

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A Framework for Analysing the Impact of Cloud Computing on Local Government in the UK

Cited by 4 publications

References 11 publications

Cloud Computing in Local Government

Cloud Computing in Local Government

Understanding Local Government Digital Technology Adoption Strategies: A PRISMA Review

Approaches to Cloud Computing in the Public Sector

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