A Framework for Software Usability and User Experience Measurement in Mobile Industry

Tan, Jason; Rönkkö, Kari; Gencel, Çiğdem

doi:10.1109/iwsm-mensura.2013.31

Cited by 25 publications

(16 citation statements)

References 23 publications

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“…• Accessibility requirements [19].However, previous requirements are important, though some are not very important for visually impaired users, such as internationalization.…”

Section: Fig 3 Dimensions and Contextual Factors Of The Modelmentioning

confidence: 99%

Usability Evaluation Model for Mobile Visually Impaired Applications

Hussain

Omar

2020

Int. J. Interact. Mob. Technol.

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The usability of the mobile applications is the most important factor in developing, so the key to develop successful mobile applications is usability, especially for users have specific needs such as visually impaired. However, developers do not focus on visually impaired users. Moreover, there are limited studies and usability evaluation models for mobile applications for visually impaired so developers use just a modified usability evaluation methods which are not enough and useful to evaluate mobile applications for visually impaired, or they use general usability evaluation models. Therefore, using these methods or models is difficult for evaluator and not useful for visually impaired users. This study conducts Systematic Literature Review (SLR) to identify usability dimensions that help mobile applications developers and evaluators to evaluate mobile application for users which have moderate and severe visual impairment. The result shows that, six dimensions that have a significant impact on moderate and severe visually impaired users' satisfaction, who use mobile applications. These dimensions namely efficiency, effectiveness, satisfaction, errors, accessibility and understandability.

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“…• Accessibility requirements [19].However, previous requirements are important, though some are not very important for visually impaired users, such as internationalization.…”

Section: Fig 3 Dimensions and Contextual Factors Of The Modelmentioning

confidence: 99%

Usability Evaluation Model for Mobile Visually Impaired Applications

Hussain

Omar

2020

Int. J. Interact. Mob. Technol.

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“…The method of evaluation used in this work is based on ISO/IEC 9126 standard metrics and the Usability and User experience (UX) measurement instruments adopted in (Tan et al, 2010). The model consists of 21 subcharacteristics distributed on six main characteristics of software measurement metrics.…”

Section: Discussionmentioning

confidence: 99%

Development of Answer Validation System Using Responders’ Attributes and Crowd Ranking

Adebisi¹,

Ojokoh²,

Adebayo³

et al. 2021

JSSM

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Crowdsourcing has found a wide range of application in Community Question Answering (CQA). However, one of its biggest challenges is the need to address the quality of crowd answers contributions. Therefore, this work proposed a system that seeks to validate answers to questions provided by respondents using responders' attributes and crowd ranking technique. Weights were assigned to respondent answers based on their academic records, experience and understanding of the question to obtain valid answers. Thereafter, valid answers were ranked by the crowd using Borda Count algorithm. The proposed system was evaluated using Usability and User experience (UX) measurement. The result obtained demonstrated the effectiveness of the applied technique.

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“…UX is a broad term that has different definitions depending on if it is used in a research or industry context as researchers and practitioners in industry often have different concepts of what UX is. [8][9][10] According to Lachner et al 8 , researchers put focus on UX from a theoretical standpoint while the industry is looking for hands-on approaches for implementing UX. In industry, UX is viewed as usercentered design (UCD) while the research community emphasize the difference between UCD and UX.…”

Section: User Experience In Business Intelligencementioning

confidence: 99%

Towards a User Experience Framework for Business Intelligence

Eriksson

Ferwerda

2019

Journal of Computer Information Systems

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Business intelligence (BI) systems are software applications that are used to gather and process data and to deliver the processed data in understandable way to the end users. With a younger generation of users moving into key positions in organizations and enterprises higher user experience (UX) demands are placed on BI systems interfaces. Companies developing BI systems lack standardized routines for implementing UX in their BI solutions. The purpose of this study was to develop a theoretical framework based on existing research and combine it with empirical data gathered from professionals in BI systems industry in Sweden with the intention of proposing a UX framework applicable to BI systems development. The study resulted in a framework being developed using iterative build-evaluate iterations. The framework is a scalable UX framework for BI systems interfaces covering areas from planning and strategizing to implementation, maintenance, and evaluation.

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A Framework for Software Usability and User Experience Measurement in Mobile Industry

Cited by 25 publications

References 23 publications

Usability Evaluation Model for Mobile Visually Impaired Applications

Usability Evaluation Model for Mobile Visually Impaired Applications

Development of Answer Validation System Using Responders’ Attributes and Crowd Ranking

Towards a User Experience Framework for Business Intelligence

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