A Framework for Timely Process Information Convergence from Heterogeneous Units in Dual-shore Software Outsourcing

Abstract

When in dual-shore software outsourcing, the working units are geographically distributed and each has unique management framework, procedure and security requirement. Timely business information convergence is necessary for the collaboration but difficult to achieve in such environment. A framework is proposed to adaptively collect the process information in dual-shore software outsourcing and to timely share the information among these heterogeneous working units. The further information analysis is also enabled, which may enhance the timely collaboration and decision making.