A Framework for Urban Last-Mile Delivery Traffic Forecasting: An In-Depth Review of Social Media Analytics and Deep Learning Techniques

Abstract

The proliferation of e-commerce in recent years has been driven in part by the increasing ease of making purchases online and having them delivered directly to the consumer. However, these last-mile delivery logistics have become complex due to external factors (traffic, weather, etc.) affecting the delivery routes’ optimization. Intelligent Transportation Systems (ITS) also have a challenge that contributes to the need of delivery companies for traffic sensors in urban areas. The main purpose of this paper is to propose a framework that closes the gap on accurate traffic prediction tailored for last-mile delivery logistics, leveraging social media analysis along with traditional methods. This work can be divided into two stages: (1) traffic prediction, which utilizes advanced deep learning techniques such as Graph Convolutional and Long-Short Term Memory Neural Networks, as well as data from sources such as social media check-ins and Collaborative Innovation Networks (COINs); and (2) experimentation in both short- and long-term settings, examining the interactions of traffic, social media, weather, and other factors within the model. The proposed framework allows for the integration of additional analytical techniques to further enhance vehicle routing, including the use of simulation tools such as agent-based simulation, discrete-event simulation, and system dynamics.

The Role of Last-Mile Delivery Quality and Satisfaction in Online Retail Experience: An Empirical Analysis

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An Analysis of Underused Urban Infrastructures: Usage Opportunities and Implementation Barriers for Sustainable Logistics

“…Although there is no opportunity to actively take countermeasures to overcome such barriers, their consideration is crucial when implementing innovative urban logistics concepts. To facilitate consideration, Laynes-Fiascunari et al [58] proposed a framework for accurate traffic prediction on the last mile using dynamic data, such as real-time information concerning weather conditions among other variables, within their model. Additionally, Sgarbossa et al [59] emphasize the value of real-time information for cloud technologies to schedule handling activities.…”