2021
DOI: 10.3389/fpubh.2021.755808
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A Framework of AI-Based Approaches to Improving eHealth Literacy and Combating Infodemic

Abstract: The global COVID-19 pandemic has put everyone in an urgent need of accessing and comprehending health information online. Meanwhile, there has been vast amount of information/misinformation/disinformation generated over the Internet, particularly social media platforms, resulting in an infodemic. This public health crisis of COVID-19 pandemic has put each individual and the entire society in a test: what is the level of eHealth literacy is needed to seek accurate health information from online resources and to… Show more

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Cited by 30 publications
(12 citation statements)
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“…The government should establish programs to improve netizens’ eHealth literacy and strengthen their capacities to obtain, read, understand, and assess health care information so that they can use web-based COVID-19 information appropriately [ 74 ]. Moreover, natural language processing models and artificial intelligence (AI)-based approaches, including AI-augmented lifelong learning and AI-assisted translation, simplification, summarization, and filtering, may have the general advantages of building and enhancing netizens’ levels of digital or eHealth literacy [ 75 , 76 ]. Referencing Eysenbach’s fourth pillar of infodemic management, this study also suggests that data and information flow patterns on social media should be continuously monitored and analyzed [ 77 ].…”
Section: Discussionmentioning
confidence: 99%
“…The government should establish programs to improve netizens’ eHealth literacy and strengthen their capacities to obtain, read, understand, and assess health care information so that they can use web-based COVID-19 information appropriately [ 74 ]. Moreover, natural language processing models and artificial intelligence (AI)-based approaches, including AI-augmented lifelong learning and AI-assisted translation, simplification, summarization, and filtering, may have the general advantages of building and enhancing netizens’ levels of digital or eHealth literacy [ 75 , 76 ]. Referencing Eysenbach’s fourth pillar of infodemic management, this study also suggests that data and information flow patterns on social media should be continuously monitored and analyzed [ 77 ].…”
Section: Discussionmentioning
confidence: 99%
“…Using technologies such as natural language processing to detect misinformation (Internet and social media) (32) Ongoing monitoring of social media platforms (25) Monitoring social media data is the best way to track rumors in real-time (23) Detection of incorrect information by health care organizations and agencies, including verification agencies (23) Do more research on using artificial intelligence to detect fake news (27,33) automatically.…”
Section: Monitor and Identify Incorrect Informationmentioning
confidence: 99%
“…Peran media massa dan jejaring sosial selalu menjadi fundamental dalam pengelolaan informasi terkait kesehatan. Informasi yang didapatkan pun beragam mulai dari angka kejadian kasus setiap harinya, proses penyebaran covid-19 di seluruh negara, informasi mengenai pengobatan Covid-19 dan juga tindakan preventif lainnya (Liu & Xiao, 2021). Tingginya konsumsi masyarakat dalam mengakses informasi melalui media ini, membuat masyarakat bergantung pada kebutuhan internet.…”
Section: Pendahuluanunclassified