“…Finally, in the intelligent decision support phase, the method provided questions were applied about intelligence criteria to carry out checks such as, for example, whether the framework assembled so far allows the system to identify a relevant problem in decision-making and present possible solutions. To achieve the objective in this last phase, the IT leader organized the meeting with his team in order to verify if what was planned and developed meets the intelligence criteria through the essential questions form [ 12 , 13 ]. In our example, we checked whether the set of algorithms was capable of identifying and solving the problem.…”