A grounded theory of software process improvement model adoption

Dempsey, Van; Norman, W. Grant

doi:10.33915/etd.3476

Cited by 3 publications

(3 citation statements)

References 29 publications

Supporting

Mentioning

Contrasting

Order By: Relevance

“…Reference [27] recommended the implementation of CMMI model for software companies for its great effect on reducing defects. While [28] concluded that quality of services is greatly enhanced when implementing CMMI especially the areas that enhance the processes of providing services to customers.…”

Section: Related Workmentioning

confidence: 99%

The Impact of the Implementation of Capability Maturity Model Integration on User Satisfaction: Case Study on Software Companies in Jordan

Abu-Baker¹,

Abu-Zaid²,

Alsawalqah³

et al. 2019

JSW

View full text Add to dashboard Cite

The Capability Maturity Model Integration, as part of the software process improvement, has been receiving attention due to the belief of its relevance to the customer satisfaction factor. This research aims at offering software companies in Jordan an overview of Capability Maturity Model Integration methodology and its benefits for the software industry. To study the impact of its implementation on customer satisfaction, through the quality of the software, and provide recommendations on increasing the awareness of Capability Maturity Model Integration, a quantitative study is designed. Four perspectives related to Capability Maturity Model Integration have been studied: the effect of its implementation on customer satisfaction as well as software quality, the effect of software quality on customer satisfaction, and the effect of its implementation on customer satisfaction through the software quality. The results concluded that there is a direct effect of implementing Capability Maturity Model Integration on customer satisfaction and software quality. It also shows that higher software quality positively affects customer satisfaction; i.e. software quality plays a mediation role between the effect of Capability Maturity Model Integration implementation and the customer satisfaction.

show abstract

Section: Related Workmentioning

confidence: 99%

The Impact of the Implementation of Capability Maturity Model Integration on User Satisfaction: Case Study on Software Companies in Jordan

Abu-Baker¹,

Abu-Zaid²,

Alsawalqah³

et al. 2019

JSW

View full text Add to dashboard Cite

show abstract

“…Grounded theory has some definite limitations (Norman, 2007). As with all qualitative methods using semi-structured interviews, grounded theory investigations centre on respondents' opinions.…”

Section: Limitationsmentioning

confidence: 99%

Ignoring "Best Practice": Why Irish Software SMEs are Rejecting CMMI and ISO 9000

O’Connor

Coleman

2009

AJIS

View full text Add to dashboard Cite

Software Process Improvement (SPI) "best practice" models such as ISO 9000 and the Capability Maturity Model Integrated (CMMI) have been developed to assist software development organisations by harnessing their experience and providing them with support so that they can produce software products on time, within budget and to a high level of quality. However there is increasing evidence that these models are not being adopted by Small and Medium sized Enterprises (SMEs) and primarily remain the remit of large organisations. This paper presents the results of a Grounded Theory study into why Irish SME software product companies are not using these SPI models. The key inhibiting factor found was the issue of cost. We discuss the findings in relation to cost of process and the factors affecting it, including bureaucracy, documentation, communication, tacit knowledge and organisational creativity and flexibility, and the associated impact on the adoption of SPI best practice models.

show abstract

“…Daft (1978) and Swanson (1994) recognized the dependent relationship between technological and management innovations by including these constructs in their multi-core, organizational stage assimilation process models. Norman (2007) categorized CMMI, a quality model, as an instantiation of a software process improvement (SPI) model, which is itself categorized as a technological process innovation. Conversely, quality models may also be classified as a management (Ravichandran, 2000) or organizational innovation (Ahire & Ravichandran, 2001).…”

Section: Next Prev Firstmentioning

confidence: 99%

11.2.1 Factors Related to the Implementation of ISSE: A Quality Perspective

Cline

2008

INCOSE International Symp

View full text Add to dashboard Cite

Bolting on' security functionality in Information Technology (IT) systems late in the System Development Life Cycle (SDLC) can be expensive and adversely affect system functionality and usability. Information Systems Security Engineering (ISSE) is a specialized application of systems engineering that addresses the identification of security requirements and their successful translation into IT system design. Yet experience has shown that security is often the "sacrificial lamb" when project managers seek to trade scope to meet cost and schedule requirements despite increasing security and privacy regulation in multiple industries. Given the proper application of ISSE would preclude such choices, overcoming barriers to implementation of ISSE in the SDLC would help project managers provide targeted application of scarce resources; facilitate proper security engineering; reduce overall risk to project scope, cost and schedule; and address the most critical IT security compliance issues affecting their project. Close NextGiven phishing, pharming, and spyware top the list of threats in 2006, it is probably no surprise the survey categorized identity theft as the "number two IT security hot button … [and] the crime of the 21 st century" (Deloitte et al., 2006, pp. 3, 13). But concern for the loss of personal or private information predates the turn of the century by more than 25 years. The U.S. Congress began legislating requirements for due diligence and due care for this type of information since at least 1974 with passage of the Privacy Act. In the three decades since, we've seen

show abstract

A grounded theory of software process improvement model adoption

Cited by 3 publications

References 29 publications

The Impact of the Implementation of Capability Maturity Model Integration on User Satisfaction: Case Study on Software Companies in Jordan

The Impact of the Implementation of Capability Maturity Model Integration on User Satisfaction: Case Study on Software Companies in Jordan

Ignoring "Best Practice": Why Irish Software SMEs are Rejecting CMMI and ISO 9000

11.2.1 Factors Related to the Implementation of ISSE: A Quality Perspective

Contact Info

Product

Resources

About