2021
DOI: 10.1016/j.ajem.2021.03.069
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A health-related social needs referral program for Medicaid beneficiaries treated in an emergency department

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Cited by 19 publications
(29 citation statements)
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“…With these steps, 62.5% of the 32 participants reached for follow‐up surveys reported having connected by phone or in person with a Homebase office. Even assuming that none of the participants not reached for follow‐up connected with Homebase, the overall “connection” rate would have been 51.3%, significantly exceeding community resource use rates observed in studies of more passive referrals for patient social needs 11,36 . The “cost” of this connection rate was significant research staff time, particularly in conducting post‐ED visit troubleshooting calls, which often required multiple attempts due to participants' unreliable phone access.…”
Section: Discussionmentioning
confidence: 95%
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“…With these steps, 62.5% of the 32 participants reached for follow‐up surveys reported having connected by phone or in person with a Homebase office. Even assuming that none of the participants not reached for follow‐up connected with Homebase, the overall “connection” rate would have been 51.3%, significantly exceeding community resource use rates observed in studies of more passive referrals for patient social needs 11,36 . The “cost” of this connection rate was significant research staff time, particularly in conducting post‐ED visit troubleshooting calls, which often required multiple attempts due to participants' unreliable phone access.…”
Section: Discussionmentioning
confidence: 95%
“…Past research has found that passive referral of ED patients to community agencies for social needs (e.g., giving patients a print‐out of community resources) results in relatively low rates of patients accessing resources 11,36 . Therefore, in the current study we tested an enhanced referral process.…”
Section: Discussionmentioning
confidence: 99%
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“…16 Referrals from healthcare to social prescribing are, most commonly, from primary care (Germany, Netherlands, England, Canada), 5 17-19 but also come from outpatient services such as oncology and gynaecology (USA), 20 community-based nursing (Japan), 21 mental health teams (USA, UK), 22 rehabilitation and intermediate care (Singapore), 23 and acute care or emergency departments (USA, Australia). 24 In some countries, identification is through standardised screening instruments for social risks such as food insecurity or social isolation (Australia, USA, Canada). 20 There are also options for self-referral, or referrals from non-healthcare professionals or community members such as hairdressers, taxi drivers or supermarket staff (Canada, England), but these approaches are less common.…”
Section: Service Deliverymentioning
confidence: 99%