“…A few studies have examined the role of a product manager in specific industries like the pharmaceutical industry (Berek, 1998;Veloutsou and Panigryakis, 2001), retail financial services (Connolly, 2002;Harness, 2003;Strieter et al, 1997), and industrial markets (Cummings, Jackson, and Ostrom, 1984). However, the product management literature largely focuses on organizational practices related to new product development (NPD) and the various organization structures that firms can use for product management (Alexandre, Furrer, and Sudharshan, 2003;Cooper and Kleinschmidt, 2001;Crawford, 1997;Griffin, 1997;Mohr, 2001;Riek, 2001;Swink, 2002;Urban and Hauser, 1993). The emphasis of the literature has been on the product management process and the product-related factors that determine success or failure of new products.…”