2006
DOI: 10.1007/s10489-006-6934-z
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A hybrid diagnostic-advisory system for small and medium-sized enterprises: A successful AI application

Abstract: We describe a hybrid expert diagnosis-advisory system developed for small and medium enterprises. The Performance, Development, Growth (PDG) system is completely implemented and fully operational, and has been successfully used on real-world data from SMEs for several years. Although our system contains a great deal of the domain knowledge and expertise that is a hallmark of AI systems, it was not designed using the symbolic techniques traditionally used to implement such systems. We explain why this is so and… Show more

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Cited by 5 publications
(3 citation statements)
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“…[51]- [53], [39], [54], [58] 23 RQ3 RQ3.2 Tools [25], [26], [28], [30], [48], [31], [38], [55]- [57] 10…”
Section: Inclusion-exclusion Criteriaunclassified
See 1 more Smart Citation
“…[51]- [53], [39], [54], [58] 23 RQ3 RQ3.2 Tools [25], [26], [28], [30], [48], [31], [38], [55]- [57] 10…”
Section: Inclusion-exclusion Criteriaunclassified
“…, [26], [27], [40], [43], [41], [33], [28], [34], [44], [29], [35], [45], [46], [48], [50], [51], [52], [36], [53], [54], [57], [58], 23…”
Section: Inclusion-exclusion Criteriaunclassified
“…Another example could be the use of DM on enterprise data in order to derive a parameterized model of its overall performance (see our related work in [11]). …”
Section: Resultsmentioning
confidence: 99%