A hybrid multi-criteria decision-making approach for hospitals’ sustainability performance evaluation under fuzzy environment

Regragui, Hajar; Sefiani, Naoufal; Azzouzi, Hamid; Cheikhrouhou, Naoufel

doi:10.1108/ijppm-10-2022-0538

Cited by 3 publications

(1 citation statement)

References 77 publications

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“…Fuzzy TOPSIS has been successfully applied in different areas such as privacy measurement (Guo, Yao, Lin & Xu, 2023), risk assessment (Awodi, Liu, AyoImoru & Ayodeji, 2023), selection of location (Hooshangi, Gharakhanlou & Razin, 2023), analyzing smart manufacturing technologies (Abdullah, Al-Ahmari & Anwar, 2023), sustainability (Regragui, Sefiani, Azzouzi & Cheikhrouhou, 2023;Solangi, Tan, Mirjat & Ali, 2019), retail industries (Rouyendegh, Yildizbasi & Yilmaz, 2020b), green suppliers performance evaluation (Dos Santos, Godoy & Campos, 2019;Hajiaghaei-Keshteli, Cenk, Erdebilli, Ozdemir & Gholian-Jouybari, 2023), suppliers performance evaluation (Chatterjee & Stević, 2019;Hosseinzadeh Lotfi, Allahviranloo, Shafiee & Saleh, 2023).…”

Section: Introductionmentioning

confidence: 99%

Fuzzy Multiple Criteria Group Decision-Making in Performance Evaluation of Manufacturing Companies

SALEHI

2023

Appl. Comput. Sci.

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Today's market competition requires constant improvement of manufacturing companies. The primary key to sustainable improvement is evaluating the efficiency of manufacturing processes, which inevitably demands access to thorough and comprehensive information. However, due to the multiple numbers of effective factors that are varied in nature and value, it is impossible to identify certain factors that ensure the efficiency of a manufacturing procedure. As a solution, this paper proposes a novel approach that applies fuzzy TOPSIS. This approach provides the flexibility of evaluating multiple and varied factors of different weights in scrutinizing the efficiency of a manufacturer. The proposed approach has been applied to three different manufacturers (i.e., alternatives) in three steps. In the first step, with reference to the related literature and comments of manufacturing experts, the valuable factors (i.e., the criteria) have been selected to which experts specified linguistic terms. Linguistic terms were then converted to fuzzy numbers. Fuzzy TOPSIS was applied to analyze the efficiency performance of manufacturers. In the last step, to determine the impact of criteria weights on the decision-making process, sensitivity analysis was carried out. The findings confirm the implacability of the proposed approach to manufacturing performances in a consolidated manner. The approach can be employed by marketing managers, senior administrators, and other authorities in the manufacturing and business sectors.

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Section: Introductionmentioning

confidence: 99%

Fuzzy Multiple Criteria Group Decision-Making in Performance Evaluation of Manufacturing Companies

SALEHI

2023

Appl. Comput. Sci.

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An integrated multi-criteria decision-making approach for sustainable supply chain performance evaluation from a manufacturing perspective

Oubrahim,

Sefiani

2024

IJPPM

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PurposeOver the last 2 decades, supply chain sustainability research has become a highly dynamic and fruitful study area. This field has garnered significant attention due to its potential to reshape decision-making processes within supply chains. At the same time, the practical side of supply chain operations remains intensely competitive in today’s business landscape. Furthermore, the current academic research aims to outline effective strategies for achieving sustainability across supply chains, particularly in the manufacturing sector. In response to these challenges, this research has conducted an integrated multi-criteria decision-making approach to evaluate sustainable supply chain performance from the triple bottom line perspective, including financial, environmental, and social performance.Design/methodology/approachThe initial stage involves selecting the crucial criteria (short-term and long-term) and alternatives for sustainable supply chain performance (SSCP) from experts and conducting an in-depth literature review. Initially, there were 17 criteria, but after a pilot test with co-authors and online discussions with experts, the number of criteria was subsequently reduced to 9. In the second phase, the Best-Worst Method (BWM) was applied to rank and prioritize the criteria. The third and final stage examined the causal relationship between the identified criteria, utilizing the Decision-Making Trial and Evaluation Laboratory (DEMATEL) technique.FindingsBased on BWM analysis results, the top three criteria in terms of prominence are: (1) return on investment (ROI), (2) product quality, and (3) manufacturing lead time. Out of the three alternatives, financial performance (FP) is the most crucial dimension for SSCP, followed by environmental performance (ENP) and social performance (SP). On the other hand, the DEMATEL approach showed that work health and safety (short-term criterion), asset utilization (long-term criterion), energy consumption (long-term criterion), waste disposal (long-term criterion), manufacturing lead time (short-term criterion), and on-time delivery (short-term criterion) are categorized within the cause group, while criteria such as return on investment (ROI) (long-term criterion), customer-service level (short-term criterion), and product quality (long-term criterion) fall into the effect group.Research limitations/implicationsThe proposed study has certain drawbacks that pave the way for future research directions. First, it is worth noting the need for a larger sample size to ensure the reliability of results, the potential inclusion of additional criteria to enhance the assessment of sustainability performance, and the consideration of a qualitative approach to gain deeper insights into the outcomes. In addition, fuzziness in qualitative subjective perception could be imperative when collecting data to ensure its reliability, as translating experts’ perceptions into exact numerical values can be challenging because human perceptions often carry elements of uncertainty or vagueness. Therefore, fuzzy integrated MCDM frameworks are better suited for future research to handle the uncertainties involved in human perceptions, making it a more appropriate approach for decision-making in scenarios where traditional MCDM methods may prove insufficient.Practical implicationsThe proposed framework will enable decision-makers to gain deeper insights into how various decision criteria impact SSCP, thus providing a comprehensive evaluation of SSCP that considers multiple dimensions, such as financial, environmental, and social performance within the manufacturing sector.Originality/valueThe proposed study is the first empirical study to integrate both BWM and DEMATEL approaches to evaluate sustainable supply chain performance in the manufacturing context.

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An Evaluation of the Socio-Economic Performance of the European Union Members and Candidates with a Multi-Criteria Approach

BAKİ

2023

EPF Journal

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Toplumun uzun vadeli çıkarlarına zarar vermeden ekonomik büyümeyi gerçekleştirme ve çevreye zarar vermeden ihtiyaçları karşılama yeteneği olarak tanımlanan sosyo-ekonomik sürdürülebilirlik (SES), birçok ülke için kritik bir gündem maddesidir. Küreselleşme sürecinde sosyal, ekonomik, kültürel ve politik pek çok değişimle karşı karşıya kalan Avrupa Birliği (AB) ülkeleri için SES seviyelerinin analiz edilmesi stratejik bir araştırma konusudur. Mevcut çalışmanın amacı çok kriterli bir yaklaşımla AB üye ve aday ülkelerin SES performanslarını kıyaslayabilecek bir yaklaşımın geliştirilmiştir. Bu amaç doğrultusunda Entropi ve MAIRCA tekniklerini temel alan bir metodoloji önerilmiştir. Uygulamada otuz iki AB üyesi ve aday ülke, on kriter göz önünde bulundurularak değerlendirilmiştir. Çalışma sonucunda ağırlıkları en yüksek olan kriterlerin en yoksul yüzde 40'ın gelir payı (0.237), yoğunlaşma indeksi (0.168) ve AR&GE harcamaları (0.146) olduğu görülmüştür. Ayrıca SES performansı bakımından en başarılı ülkelerin Danimarka, Avusturya ve İsveç, en başarısız ülkelerin ise Güney Kıbrıs, Yunanistan ve Ukrayna olduğu tespit edilmiştir. Önerilen yaklaşım, hem SES kriterlerinin önem dereceleri hem de alternatiflerin durumları hakkında değerlendirme yapılmasına imkân sağlayacaktır.

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A hybrid multi-criteria decision-making approach for hospitals’ sustainability performance evaluation under fuzzy environment

Cited by 3 publications

References 77 publications

Fuzzy Multiple Criteria Group Decision-Making in Performance Evaluation of Manufacturing Companies

Fuzzy Multiple Criteria Group Decision-Making in Performance Evaluation of Manufacturing Companies

An integrated multi-criteria decision-making approach for sustainable supply chain performance evaluation from a manufacturing perspective

An Evaluation of the Socio-Economic Performance of the European Union Members and Candidates with a Multi-Criteria Approach

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