A knowledge audit model for requirement elicitation: A case study to assess knowledge in requirement elicitation

Abstract

This paper aims to develop a knowledge audit (KA) model with the focus on knowledge assessment in the requirements elicitation process (REP) to allay the problems of REP regarding knowledge communication. The principal problems with REP are knowledge conflict and the failure to mention a variety of knowledge and requirements changes. Despite of many existing studies relating to KA, inadequate effort has been directed towards investigating the full part played by the KA process in REP. The purpose of this paper is to bridge this gap using a software prototype that uses the KA model in the REP. This study proposes a KA model using an iterative triangulation method. The proposed model is validated through a case study by using a software prototype developed based on the proposed KA model to see if this KA model is effective for software developers in REP by improving the completeness, correctness, and understandability of the elicited requirements knowledge. Research findings are based on responses of 40 respondents from software development organizations. The results of case study confirmed the effectiveness of KA model for REP with respect to completeness, correctness, and understandability. This research answers the call to assess knowledge in REP by developing a KA model and prototype to fill the existing gap in this area. Overall, a KA model for REP is introduced and validated to identify and assess knowledge that supports knowledge communication in REP.

Metodología de implementación de proyectos de Sistemas de Gestión de Conocimiento

“…En todos los modelos se observa que una de las actividades iniciales es la identificación de la necesidad, mediante un diagnóstico o auditoría de conocimiento, otros autores coinciden con este criterio (Cheung et al, 2007;Daghfous et al, 2013;Lambe & Tan, 2013;Liebowitz et al, 2000;Perez-Soltero et al, 2007;Taheri et al, 2017). En la metodología propuesta se incluye una etapa de auditoría de conocimiento.…”

Comparison Elicitation Techniques in Furniture Manufacture Requirement

“…The requirement elicitation process is expected to determine user expectations and obtain the essential requirements for the program's success [9][10]. The application of requirement elicitation in the manufacturing industry can help understand the problems that arise by translating inappropriate or incomplete needs and desires from users to obtain complete and precise specifications [11][12]. The constraints faced by the manufacturing industry in general and the furniture sector, in particular, are that producers do not have a reporting tool that allows them to estimate how much they will have to sell in the next few months, and the goods produced do not match what customers need.…”