A knowledge-based directional multicriteria framework with defuzzified subset of preferences for sustainable banking strategy analysis
Thyago Celso Cavalcante Nepomuceno,
Victor Diogho Heuer de Carvalho,
Thiago Poleto
et al.
Abstract:PurposeThis article presents a methodological application of decision support with the purpose of identifying and better aligning sustainable banking strategies. Those strategies are based on best practices declared by employees and conducted during efficient periods affecting sustainable production, the health quality of clients, the organization’s profitability and social impact on the local community across different sectors.Design/methodology/approachThe approach involves a two-phase process: first, it emp… Show more
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