A knowledge framework for the design of built environment supportive of resilient internal logistics in hospitals

Ransolin, Natália; Saurin, Tarcisio Abreu; Clay-Williams, Robyn; Formoso, Carlos Torres; Rapport, Frances

doi:10.1016/j.apergo.2023.104209

Cited by 2 publications

References 28 publications

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Beyond the operating room: built environment design knowledge supportive of resilient surgical services

Ransolin,

Saurin,

Clay-Williams

et al. 2024

ECAM

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PurposeSurgical services are settings where resilient performance (RP) is necessary to cope with a wide range of variabilities. Although RP can benefit from a supportive built environment (BE), prior studies have focused on the operating room, giving scant attention to support areas. This study takes a broader perspective, aiming at developing BE design knowledge supportive of RP at the surgical service as a whole.Design/methodology/approachSeven BE design prescriptions developed in a previous work in the context of internal logistics of hospitals, and thus addressing interactions between workspaces, were used as a point of departure. The prescriptions were used as a data analysis framework in a case study of the surgical service of a medium-sized private hospital. The scope of the study included surgical and support areas, in addition to workflows involving patients and family members, staff, equipment, sterile instruments and materials, supplies, and waste. Data collection included document analysis, observations, interviews, and meetings with hospital staff.FindingsResults identified 60 examples of using the prescriptions, 77% of which were related to areas other than the operating rooms. The developed design knowledge is framed as a set of prescriptions, examples, and their association to workflows and areas, indicating where it should be applied.Originality/valueThe design knowledge is new in surgical services and offers guidance to both BE and logistics designers.

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Beyond the operating room: built environment design knowledge supportive of resilient surgical services

Ransolin,

Saurin,

Clay-Williams

et al. 2024

ECAM

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Human Capital in Healthcare Logistics on Challenges and Strategies for Workforce Management

Ulle,

Yogananthan,

Patil

et al. 2024

Advances in Logistics, Operations, and Management Science

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Efficient healthcare logistics underpin the timely delivery of medical supplies, directly impacting patient care. This study investigates the critical role of human capital in achieving optimal healthcare logistics performance. The research addresses the knowledge gap in existing research by empirically examining specific challenges and effective workforce management strategies within this domain. Employing quantitative research, gathering a large dataset to analyze trends and statistically test hypotheses, the study explores the experiences of logistics personnel within hospitals (like pharmacy technicians, lab technicians, materials management staff, or personnel managers responsible for medical equipment inventory and distribution) to identify challenges such as high turnover rates, skill deficiencies, work-related stress, training and development opportunities, and work-life balance. Data analysis investigates the impact of these challenges on performance and explores the effectiveness of targeted workforce management strategies in mitigating them.

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A knowledge framework for the design of built environment supportive of resilient internal logistics in hospitals

Cited by 2 publications

References 28 publications

Beyond the operating room: built environment design knowledge supportive of resilient surgical services

Beyond the operating room: built environment design knowledge supportive of resilient surgical services

Human Capital in Healthcare Logistics on Challenges and Strategies for Workforce Management

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